Integrations Archives

HOW TO build a complete food delivery chatbot (Part 1)

January 11, 2023 by Gianandrea Terzi

In our previous How To Build post series, we’ve detailed how to build a complete Q&A chatbot using Xenioo AI engine, database, and flow capabilities. In this first of two-part posts where I’m going to detail instead all the steps to build a complete Food Delivery chatbot. Thanks to Xenioo’s built-in AI, Database, and advanced Conversation features you’ll see how it is possible to realize such a powerful and smart chatbot without writing a single line of code. The How To …

How To Connect Your CRM To A Microsoft Teams Chatbot

April 22, 2021June 1, 2020 by Gianandrea Terzi

Having to manage a support team and a huge number of customers is a task already daunting by itself. On top of that, add the need to keep track of who did what and when and you will be quickly facing a continuous jump from one tool to another that can easily slow all your process to a crawl. That’s why we are talking your about Microsoft Teams Chatbot. Because your customers and contacts are in one spot. Your tickets …

8 Awesome Custom Styles For Your WebSite Chatbot

April 28, 2022April 10, 2020 by Gianandrea Terzi

A Website Chatbot has now become a staple of each and every modern home page. From serious corporate web pages to more stylish and graphical personal or small business pages, the small icon at the bottom right (or left!) has become a given. Whether you prefer a more direct, operator-to-person chat, whether you choose a more automated approach, doing a web page today means basically having a chat area somewhere. Today designers struggle with their generic chat platform basic colors …

Potenzia il tuo chatbot con Xenioo Forms: 8 Casi d’uso

December 7, 2020March 1, 2020 by Gianandrea Terzi

Uno degli ultimi aggiornamento di Xenioo include una nuovissima funzionalità che cambierà radicalmente il modo in cui approcciare la raccolta di dati nel tuo chatbot: Xenioo Forms. In Xenioo siamo fortemente convinti della validità dei classici flussi conversazionali o guidati, ma ci siamo anche resi conto che non tutto può essere raccolto da un (lungo) elenco di domande. Infatti alcune informazioni sono più intuitive e rapide da fornire per l’utente quando sono presentate sotto forma di moduli di richiesta dati …

chatbot Data collection with Xenioo forms: 8 awesome Use cases

May 23, 2021December 31, 2019 by Gianandrea Terzi

The latest Xenioo major upgrade brings a brand new feature that will change the way you approach chatbot data collection: Xenioo Forms. Here at Xenioo we firmly believe in conversational and standard flow patterns, but we also realized that not everything can be collected by a (long) list of questions as some information are still quicker and more intuitive for the user when presented in a standard form layout. But how can we marry conversations and forms? Xenioo Forms is …

Come Creare Una Skill Alexa Con Xenioo (Parte 2)

December 7, 2020July 28, 2019 by Gianandrea Terzi

Nella prima parte abbiamo esplorato i concetti di base che stanno dietro la creazione di una skill Alexa pienamente funzionante e realizzata utilizzando la piattaforma chatbot Xenioo. In questa seconda parte andremo a vedere nel dettaglio alcune funzionalità avanzate quali lo streaming audio, la gestione degli stati e l’account linking. Riproduzione audio Per inviare genericamente dell’ audio ad un dispositivo Alexa è possibile operare in due differenti modalità: attraverso l’invio di un piccolo campione, come per esempio un effetto sonoro, …