Chatbots

4 Effective Way To Deal With Your Chatbot Privacy And Data Safeness

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When dealing with sensitive conversations we all know how important is to protect your users privacy and keep their information safe. And that’s why we wrote this article, to speak about chatbot privacy policy. Chatbots are becoming ubiquitous and people are getting more and more used to trust them with private information, personal preferences and sometimes even account passwords and data. Users may (and will!) share sensitive data during their conversations. How you handle this data and manage your trust …

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How To Increase Your Chatbot Conversion Rate

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If your chatbot target is to create potential leads or groups of people interested in one or more products you are well aware of how lost conversations represent a good percentage of your contacts. This article was written for this reason. To explain how to increase your chatbot conversion rate. A lost conversation is when a user leaves before signing up for your service or completing the questions you’ve prepared. How can we get back to the user sometimes later …

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Come creare un chatbot per Whatsapp con Xenioo

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Dopo aver reso disponibile la creazione di chatbot per Telegram, noi del team di Xenioo ci siamo resi conto che mancava all’appello il supporto per la piattaforma di messaggistica più diffusa al mondo: Whatsapp (seriamente, diteci quanti di voi hanno continuamente richieste per fare chabot per Whatsapp?). Whatsapp è in effetti la piattaforma di messaggistica più comune ed utilizzata al mondo. Gestisce milioni di utenti attivi ed ha il potenziale per diventare la più efficace piattaforma di marketing e supporto …

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website chatbot

8 Awesome Custom Styles For Your WebSite Chatbot

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A Website Chatbot has now become a staple of each and every modern home page. From serious corporate web pages to more stylish and graphical personal or small business pages, the small icon at the bottom right (or left!) has become a given. Whether you prefer a more direct, operator-to-person chat, whether you choose a more automated approach, doing a web page today means basically having a chat area somewhere. Today designers struggle with their generic chat platform basic colors …

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chatbot performance

Chatbot Performance, why is important to measure to improve your results

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You have spent countless hours designing and testing your perfect chatbot. Each flow is finely tuned to help your users find their answers. Each question funnel is carefully crafted for maximum results of chatbot performance. It is ready. You publish your chatbot and finally, your job is complete. Right? Wrong. After you finally publish your chatbot and it’s out there in the wild interacting with your users, that’s when the real work starts. Measuring exactly how well your questions are …

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website chatbot

Potenzia il tuo chatbot con Xenioo Forms: 8 Casi d’uso

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Uno degli ultimi aggiornamento di Xenioo include una nuovissima funzionalità che cambierà radicalmente il modo in cui approcciare la raccolta di dati nel tuo chatbot: Xenioo Forms. In Xenioo siamo fortemente convinti della validità dei classici flussi conversazionali o guidati, ma ci siamo anche resi conto che non tutto può essere raccolto da un (lungo) elenco di domande. Infatti alcune informazioni sono più intuitive e rapide da fornire per l’utente quando sono presentate sotto forma di moduli di richiesta dati …

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