One of the most common uses of a chatbot is support. We know: you’ve spent countless hours honing the perfect artificial assistant that tries to understand your user’s problems and solve them. Still, sometimes, a user likes to talk to a human being, or your NLP does not yet manage a specific problem. In a situation where…
The natural evolution of pure conversational chatbots is probably being transformed into fully functional voice assistants. Alexa, Google Assistant, Duplex and other emerging technologies will seamlessly integrate into our devices and offer conversational interactions that (hopefully) mimic real human interactions.Many have been asking us to make available this kind of integration inside Xenioo and our team…
Many of our customer’s chatbots are lately evolving from generic marketing or first contact automation to fully experienced sales assistants, pointing to specific products and helping the user pick the right one. While all processes and approaches vary from one to another, all of them at some point come to terms with payment management. At…
We’ve already seen multiple times how easy it is to add text and visual elements to your chatbot using Xenioo Chatbot Designer. Creating a fully functional WhatsApp chatbot or multi-platform chatbot for Facebook or Telegram or Web can become a task of a few minutes. But what if the text or even the options that we…
The Xenioo API Channel allows any application capable of making simple RESTful https calls to integrate and interact with a chatbot. Using the Xenioo API Channel you will be controlling the way the conversation will be displayed to the user as well as being able to change runtime variables anytime. In this post we will go into…
Together with DialogFlow, IBM Watson Assistant is one of the biggest names in online natural language processing design. Today we’re going to see how we can quickly and seamlessly integrate it using specifically designed Xenioo Actions. Choosing Xenioo Actions The first thing to do when processing an input is choosing the right action. Xenioo input…
Building a chatbot with Xenioo is definitively as easier as it gets. The number of templates, tutorials, and the in-application information is steadily growing and can guide you through the creation of your perfect chatbot solution. Indeed, the freedom and power you’re given can sometimes bring some questions during execution. Let’s look at this very…
After introducing Telegram chatbot creation less than a month ago, here at Xenioo we really felt that one more chat platform was missing: WhatsApp (seriously, how many of you are continuously asked about Whatsapp bot?). WhatsApp is among the most common mobile and desktop chat applications. Boasting millions of active users it can easily be…
Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support,…
In this tutorial we’re going to learn how to set up a bot for Telegram using the Xenioo platform. It just takes a few easy steps! Just like Facebook Messenger, Telegram allows you to run chatbots to automate conversational flows with subscribed users. And unlike other platforms, Telegram can even manage conversations between a group of…
In my previous post, we have been talking about how to integrate Zapier with Xenioo and it was fairly easy: creating a chatbot being able to communicate with external systems, being raw JSON or a specifically tailored integrations, is the starting point of any tool that calls itself serious. This time we’re going back to…
If you have been using online automation or automatic task design in the last years, you surely know Zapier. Today we’re going to see how easy it is to integrate Xenioo with Zapier to create real-time data flow and collection. The scenario is quite typical: we are asking our users some very simple questions and we…
In the previous entry of this two parts story, we’ve seen how we can create the very first steps of our news chatbot. We’ve created the basic flow that will allow our user to check what we’re offering, subscribe and do a little small talk. Now that our user has made our small tour and…
GamerNewsBot is one of the many complete chatbots that we are building with Xenioo to showcase different core features. The idea of this bot is to have a news service that pushes gaming news to your users by digesting multiple RSS feeds automatically. A good idea when creating a chatbot is to start with the…