How To Increase Your Chatbot Conversion Rate

If your chatbot target is to create potential leads or groups of people interested in one or more products you are well aware of how lost conversations represent a good percentage of your contacts. This article was written for this reason. To explain how to increase your chatbot conversion rate. A lost conversation is when a user leaves before signing up for your service or completing the questions you’ve prepared. How can we get back to the user sometimes later …

Read MoreHow To Increase Your Chatbot Conversion Rate

chatbot performance

Chatbot Performance, why is important to measure to improve your results

You have spent countless hours designing and testing your perfect chatbot. Each flow is finely tuned to help your users find their answers. Each question funnel is carefully crafted for maximum results of chatbot performance. It is ready. You publish your chatbot and finally, your job is complete. Right? Wrong. After you finally publish your chatbot and it’s out there in the wild interacting with your users, that’s when the real work starts. Measuring exactly how well your questions are …

Read MoreChatbot Performance, why is important to measure to improve your results

voice chatbots

How to build an Alexa Skill With Xenioo (Part 2)

In our previous post, we’ve explored the basic concepts behind the creation of a fully functional Alexa skill with Xenioo. In this second part, we’re going to delve deeper in other parts of advanced skill creation approaching. We will see topics like streaming, state management, and live publishing. Playing audio Sending audio to an Alexa device can be done in two ways. You either send a small sample, like a sound effect, or you send a longer and more complex …

Read MoreHow to build an Alexa Skill With Xenioo (Part 2)

Managing a Customer Service Chatbot Team to support customers

One of the most common uses of a chatbot is support. We know: you’ve spent countless hours honing the perfect artificial assistant that tries to understand your user’s problems and solve them. So in this article we will talk about how to create a customer service chatbot with our platform. Still, sometimes, a user likes to talk to a human being, or your NLP does not yet manage a specific problem. In a situation where a human being is required to engage …

Read MoreManaging a Customer Service Chatbot Team to support customers