Building an Alexa Skill With Xenioo (Part 2)

In our previous post, we’ve explored the very basic concepts behind the creation of a fully functional Alexa skill with Xenioo. In this second part, we’re going to delve deeper in other parts of advanced skill creation approaching topics like streaming, state management, and live publishing. Playing audio Sending audio to an Alexa device can be done in two ways: you either send a small sample, like a sound effect, or you send a longer and more complex streaming source. …

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Managing a Chatbot Customer Service Team With Xenioo

One of the most common uses of a chatbot is support. We know: you’ve spent countless hours honing the perfect artificial assistant that tries to understand your user’s problems and solve them. Still, sometimes, a user likes to talk to a human being, or your NLP does not yet manage a specific problem. In a situation where a human being is required to engage the user directly, most tools fall short. You usually end up with something that can create an exceptional …

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