A chatbot is a piece of software that allows businesses to interact with their target audience in real-time and on a large scale while keeping the conversation going. It’s a conversational interface that automates tasks like answering frequently asked questions.

Most people associate chatbots with artificial intelligence; however, AI is not essential and, in many cases, is often disregarded.

What Is A Chatbot Builder?

A chatbot builder is a program that removes the majority of the technical knowledge required to construct a chatbot and allows anyone to do so. Not only can you create chatbots for your website, but most chatbot builders also allow you to create chatbots for platforms such as Facebook Messenger or other social media. 

Rather than having to learn programming languages or coding, business owners can use a graphical artificial intelligence chatbot-creating tool to create processes for distribution, customer support, and other departments, allowing them to streamline their customers’ customer journeys without having to learn coding or programming. 

Xenioo is an example of such a company. A single Xenioo interface may be used to administer multiple bots on a single website, making the administration of the bots much simpler and more convenient. Enterprises in their day-to-day operations use simple and sophisticated chatbots, and Xenioo aids them in the development of these chatbots.

How To Build A Chatbot Without Coding?

As a result of the introduction of no-code platforms, chatbot production has become more natural and, as a result, more accessible to a broader range of brands and companies. If you’re still not convinced, have a look at some of Xenioo’s excellent chatbot examples! You may now not only build a chatbot but do so in only a few minutes using the drag-and-drop chatbot builder. Even better, it’s for more than one channel and it’s free!

Platforms that enable no-code chatbot creation to allow for speedier chatbot development and execution, making them the preferred option for startups, corporations, and non-technical professionals. By allowing users to construct and install chatbots in a matter of hours, the no-code creation platform provides mobility, lower development costs, and improved efficiency. It is the most user-friendly platform for developing an AI chatbot.

Why Xenioo Is The Best Solution

Xenioo is a genuine AI chatbot platform designed for eCommerce, sales, marketing, and support. It gives clients a life-like experience through natural, courteous, and interactive textual conversation capabilities.

Xenioo supports businesses in creating simple and sophisticated chatbots for their operations. Businesses can use a graphical AI Chatbot builder to create workflows for distribution, customer service, and other departments to streamline their customer journeys without coding. Several bots can be utilized and maintained on the same website using a single Xenioo interface.

Xenioo is a cutting-edge platform for creating omnichannel chatbots. You may create a single chatbot and deploy it over many networks. The free plan has no expiration date and is available indefinitely. Furthermore, there are a variety of avenues to use for promotion and distribution. You can freely alter and modify the chatbot without interfering with the active bot.

Through its AI chatbot conversation flow solution, Xenioo claims to give comprehensive fluid live chat sales to generate new leads for its customers. Furthermore, by using the bot’s live chat capabilities; you can interfere at any time during an ongoing bot engagement with a user.

Blogs, Facebook Messenger, WhatsApp, Telegram, Microsoft Teams, Slack, Amazon Alexa, and Google Assistant are just a few of the channels that can be easily combined with a Xenioo chatbot. This AI chatbot program is a one-stop shop for creating conversational virtual assistants that can collect leads and keep customers engaged.

Our Pre-Build Chatbots

Pre-Build Chatbot Examples

There are easy-to-build templates present when you sign in to your Xenioo account. They easily give you access to how to easily create a fully functional chatbot in less than fifteen minutes. With no code required, you get to decide what you want your customizable chatbot says and performs. If you want to see how to build a chatbot tutorial, do visit this page for greater insight.

A so-called behavior tree represents Xenioo’s easy bot-building process, which is one of the favorite aspects of the platform. It is possible to construct complex trees of relationships and then visualize everything in an intuitive graphical format. As a result, you’ll be able to share your free chatbot for the Html website on nearly every major network. This includes Facebook, Whatsapp, Slack, Amazon Alexa, Google Assistant, and even your own website.

A set of basic bots is included with the platform as is the case with many other platforms on this list. You may use them as a starting point for developing bespoke bots to meet your specific requirements. For instance, if you need to make calls to external services, Xenioo provides an API that you may make use of; however, you will need to be familiar with API keys in order to put this feature into action. The good thing is that our blogs contain a variety of advice on how to do this successfully.

Our chatbot examples may all be fully customized to recognize and respond to unique user inquiries and comments. Xenioo includes a robust built-in natural language processing engine. Setting up an artificial intelligence chatbot requires more time. It does, however, provide the user with a more natural conversational experience.

Conclusion

Increasingly, organizations are becoming comfortable with the idea of incorporating chatbots into their websites. Even those without in-house developers may be interested in becoming part of the chatbot revolution.

When deployed appropriately, chatbots will bridge the gap between consumer requests and real service delivery. It will make them an increasingly helpful tool for businesses in practically every industry. Xenioo is a terrific product that provides good value for money while still being jam-packed with advanced features and functionality. Many businesses hire Xenioo to provide chatbot development services in order to create sophisticated no-code chatbot platforms.

Join the ChatBot Business experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com.

The post Xenioo, The Best Chatbot Builder To Create Your Bots Without Code appeared first on Xenioo.

Since the introduction of the WhatsApp Business API, businesses have been competing to provide a WhatsApp package that will increase consumer happiness. Thanks to the Xenioo no-code platform, you can accomplish this fast and cost-effectively without the need for any coding. Here is what you need to know about the WhatsApp Chatbot platform and the WhatsApp API Chatbot.

What Is Whatsapp Chatbot?

A WhatsApp chatbot is a piece of automated conversational software that is integrated with the messaging app. It is possible through the usage of the WhatsApp Business API (application programming interface) (Application Programming Interface). There are two different chatbot approaches on WhatsApp. The first one is the rules-based approach that makes them more practical and structured. And the second is the NLP one which gives them a more conversational feel.

One of many advantages of this product is that it is:

• Making timely and asynchronous communications with clients (when most convenient for the customer);
• It is advantageous to make touch with clients in their natural surroundings (an app they use daily)
• We strive to provide a unique and personalized experience for each and every interaction with our customers.

Platforms like Xenioo provide a professional platform for businesses when it comes to building a chatbot for WhatsApp businesses. To provide meaningful responses, WhatsApp bot services rely on pre-programmed chatbot routines and artificial intelligence. Xenioo has a drag-and-drop visual builder that is simple to use. Plus, it is the most effective WhatsApp bot platform currently available on the market.

A WhatsApp bot is remarkably similar in appearance and behavior to a regular WhatsApp contact. The other type of bot is chatbot integration with WhatsApp, which makes use of one of the world’s most popular messaging apps to provide clients with guidance, assistance, and marketing messages from your firm. Learn how to create WhatsApp chatbots in Xenioo by reading the sections below.

What Do You Need To Create A Whatsapp Chatbot?

When it comes to creating WhatsApp chatbots, Xenioo is the quickest and most easy option. If you want to get started building your chatbot right now, Xenioo offers you all of the tools you need with no need to write a single line of code yourself.

You must, of course, create a free Xenioo account in order to follow along with this tutorial. You can do so here. The drag-and-drop capability of the visual builder makes the process of constructing a chatbot in WhatsApp as simple as it possibly can be. Due to the fact that it does not require any coding abilities, it is also the most effective chatbot maker available for the work at hand. Visit https://www.xenioo.com/how-to-create-a-basic-whatsapp-chatbot/ to learn more about how you can get started producing a simple WhatsApp chatbot on Xenioo. You will also see how to get started developing a chatbot WhatsApp business on Xenioo.

It is possible to find official WhatsApp business API providers. They can assist you in setting up your API and the authentication process in order to achieve your business objectives. Three to four weeks are required for verification and the activation of the WhatsApp Business API. Xenioo provides WhatsApp support through third-party service providers that you can use at your discretion.

Unofficial business providers like Waboxapp, Wassenger, and CHAT-API all require some kind of integration. This is typically accomplished using the WhatsApp desktop client. The providers who have enabled the WhatsApp Business API, on the other hand, do not require any integration. 

Twilio and MessengerPeople are two of the most dynamic suppliers. They have the ability to scale several mobile numbers in accordance with the needs of the customer. Other providers, such as LinkMobility, Kaleyra Cloud, and Sinch, utilize a number provided by the company itself. Alternatively, they use a number provided by the client/user. 

Other providers, such as Kaleyra Enterprise, Infobip, and ZOKO, use a number provided by the client/user. All of these service providers effectively give the same level of WhatsApp Business assistance.

What is the process for gaining access to the WhatsApp Business API? With end-to-end encryption, WhatsApp will likely become the most crucial medium for customer communication. It would also become the world’s most popular messaging app and the world’s most successful messaging app.

WhatsApp, on the other hand, has a great deal at stake. If they open their service up too extensively for corporate usage, the app will just become the next overburdened inbox. Hence, consumers would feel irritated and potentially abandoning the app altogether.

Why You Need A Whatsapp Bot For Your Business?

The use of artificial intelligence (AI) WhatsApp bots will increase the number of major opportunities to expand business’ audience outreach. It could also provide the highest possible level of support and after-sales services.

WhatsApp, in the form of WhatsApp business chatbots, provides businesses with a unique opportunity to reach out to a broader set of customers while providing them with the greatest customer care possible, ensuring that they return to you again and again.

The Perfect Solution For Customer Care And Sales

Your company’s success and customer service will improve in the future owing to the use of chatbots. It will help you achieve greater profitability. Chatbots in Customer Service may evaluate the whole experience your customers have on your platform. The bots may also make recommendations for improvements that may be hindering you from achieving better results.

In addition, to lead generation and sales, a Whatsapp bot may be used for a range of other duties such as product recommendation, customer feedback gathering, bookings, and internal company communication. Property management companies travel, and hotel companies, financial services companies as well as education and eCommerce companies are among those most likely to gain from a WhatsApp chatbot.

Conclusion

As a result of the ease with which WhatsApp may be combined with a number of different technical resources like Dialog Flow, PHP, and others, a magnificent Chatbot WhatsApp API of the future is being developed. To achieve this goal, many businesses turn to organizations like Xenioo. It provides chatbot development services with the aim to create WhatsApp chatbot.

With Xenioo, you can participate in the WhatsApp Bot experience on behalf of your company. Allow us to walk you through the process so that your firm may provide the best customer service possible. Visit us at Xenioo.com to learn more.

The post What Is Whatsapp Chatbot And Why Is Important For Your Business? appeared first on Xenioo.

In this first of two-part posts where I’m going to detail instead all the steps to build a complete Food Delivery chatbot. Thanks to Xenioo’s built-in AI, Database, and advanced Conversation features you’ll see how it is possible to realize such a powerful and smart chatbot without writing a single line of code.

The How To Build posts series aims to show how a complete chatbot can be built using all of the available Xenioo features with the highest possible detail. By the end of each post, you will gain insight into basic and advanced Xenioo functionalities and be ready to try more complex approaches. All of the additional material used for these posts and the complete chatbot are made available here for download or inside the Xenioo templates section.

The case for a Food Delivery Chatbot

During the last two years, we’ve witnessed tremendous growth in e-commerce chatbots. By either working as “on the side” consultants or being the first line of sales, these chatbots are for all intent and purpose driving thousands of product sales. The Food industry, and in particular the home delivery services part of it, has definitely embraced this trend by acquiring all the good aspects of this kind of revolution:

• Your chatbot can work with multiple customers simultaneously. You’re not missing any more phone orders because customers find a busy line and stop waiting;
  
• If your restaurant is also serving seated customers, no one needs to answer any call and get distracted from regular service;
  
• Orders are written clearly and checked multiple times by your customers. No more wrong orders because of over-the-line misunderstandings or badly written notes;
  
• Your customers can update orders anytime, even after placing them, instead of calling your restaurant multiple times;
  
• Doing some kind of promotion? Reaching out to your previous customers would be a lot easier than putting out paper fliers no one is reading.

If you feel like your business could benefit from one or more of these improvements keep reading as we’re going to build the definitive food delivery chatbot!

Building our chatbot

The first step for building a successful chatbot is to have a list of the main features we’ll need to implement so that we know how to set up our flow. A food delivery chatbot needs to be capable, at the very least, to:

1. Take orders from customers using a free dialogue approach;
2. Allow customers to review, edit and confirm their orders;
3. Take direct payment from our customers;
4. Get customer location to set up a delivery route;
5. Engage with our delivery personnel, dispatching orders and routes;
6. Let the customer check the order state;
7. Collect service feedback after the order has been delivered;
8. Signup our customers for a promotional campaign so that we can engage them with new offers;

Not a bad list of features right? Now let’s see how we can tackle all of these points with Xenioo: let’s create a brand new chatbot in our account and let’s start building!

Creating our Food Menu

In order to allow our chatbot to get orders we need to first create some kind of menu. Our menu will contain all of the information about each and every food served by our imaginary restaurant.

To create our menu we will use all the power of the Xenioo Database feature: we’ll store in our menu collection all of the information we need to display, search and categorize the food we sell.

Let’s head to the Database section of our brand new chatbot and create a new collection named “menu”. We will be adding to menu items data such as name, description, price (obviously!), image, and, since we’re at it, also possible intolerances that our customers may be worried about.

Using the group property of our collection fields we’ll make sure to split our data into different sections so that Xenioo will build a nice data-entry form for us, without writing a single line of code. Once our collection is created we can head to the add new button and select “Add new record with form” to start our data entry.

Xenioo has automatically built for us a complete data entry form with the right input control for each of our fields. Boolean fields are shown as checkboxes, numeric fields have already set decimals or whole numbers and file type fields can manage your attachments and automatically store them in your account storage. All we have to do now is add all of our menu items.

As we have seen also in our previous Let’s Build Post, records can be exported and imported directly using simple CSV files. This makes it incredibly easy for you to manage your data: if you happen to have already a menu in an excel format or, later on, if you wish to maintain your whole food offering using excel. Better yet, if you do not wish to create collection fields manually, you can just import your CSV file directly and Xenioo will import all columns as fields and do all the heavy lifting for you.

Using Xenioo granular users permissions activated by the Pro Team package, it is also possible to create a user that can access only the Database section of the chatbot. Just imagine building a chatbot for your restaurant customer and then giving them a full back office to let them maintain their own data. How much development time would software like this take usually?

Training our NLP Model

Once we’re happy with our menu data we can move on to training our NLP model. What we’re going to do next is basically teach Xenioo how to handle the different requests that may come from our customers. To do this, the first thing to do is to move to the AI section of our chatbot and create a brand new intent.

Within a chatbot, intent refers to the goal the customer has in mind when typing in a question. For our restaurant, the very first intent will be “Food Ordering”.

Let’s go ahead and create the intent by clicking on the add intent button. All we need to do now is just give it a name and click on Save. We’ll be back later to add more details.

Once our intent is created let’s double-click on it to move to Expressions editing. In an intent, expressions are the utterances we’re expecting our customers to use to express their goals. We can set up some typical examples now and fine-tune our training later, even while our chatbot is live.

For our restaurant, a Food Ordering intent may have expressions such as “I want a pizza” or “I would like two margherita and a blonde beer” and so on. Let’s add some typical expressions to our expressions list.

You don’t really need to think of all of the possible ways your customers may order food. Just write some of the most typical and the Xenioo engine will be capable of understanding also expressions that diverge from what you’ve entered.

Of course having our chatbot understand our customer’s expressions is just half of the job: what we really need is to understand what exactly they are asking for. Is it a pizza? If so, what pizza? Do they want a beverage? What exactly do they want to drink?

The information that can be found inside an expression is called Entity. An entity represents a value that can be extracted from the expression and later used by your chatbot. For example in the expression “I want a pizza margherita” what we really need to know is that the required pizza is Margherita and that our customer wants just one.

Usually, we would just go ahead and click on the parts of the sentence that may represent our entities but since we already built our menu we could make things even faster and use our database as an entity list. Let’s move to the Entities section and create a new entity called “food” where we say that the data is coming from our collection.

All that we need to do here is select our collection and pick which fields we would like to represent the possible entity name and the possible synonyms of our entity. Once we’re done with the creation we can just hit save to confirm our entity.

Now, all we need to do to make Xenioo apply our entities to our expression is head to the Train & Test section. After a very short while, Xenioo will finish modeling our expressions. If we go back to our Food Ordering intent and double-click on it we’ll see how our expressions list has changed.

As you can see now some of our words are highlighted. That is Xenioo showing that some of the words are now recognized as entities. It means that the values that will be found will be made available to our chatbot during the flow.

Let’s try our NLP training by clicking on the Train & Test section again. On the input box, to test our training, we type “I’m eating a margherita and a cold blonde”. Press enter or click on Evaluate Expression to see the results.

The sentence is way different from any other we’ve been training but still, Xenioo manages to get a 61% score best of all, as you can see, we get our food recognized automatically. If we were in a real conversational situation, $food and $food2, our entities, would be available to our chatbot as standard variables, ready to be used in any part of the flow.

Speaking of flow, it is time to move to the build section and start creating our chatbot!

The post HOW TO build a complete food delivery chatbot (Part 1) appeared first on Xenioo.

Current usage and results statistics place at least 70% of the amount of level one customer questions that can be handled without real human interaction.

More than 75% of adults today would prefer to exchange messages with a brand instead of waiting indefinitely in a phone queue.

If your support workflow is ready to make the jump it is very likely that your current setup is holding you back. A chatbot can become a new stream of information but also a new application to check and train for your support team.

In the following article, we’ll be looking at how we can integrate Salesforce, a widely used CRM platform that is also used for customer services and marketing automation.

We will be integrating Xenioo deeply into the Salesforce interface so that it will become a component and functionality, rather than just another external software.

Getting Started

The first things we need for our integration is, of course, a Xenioo account and Salesforce account.

You can signup for a Xenioo account right away to build and preview the bot we’re building in this post. When you’re happy with your build you can then choose the upgrade path you prefer to make your chatbot public.

Since we’re going to deeply integrate with Salesforce API, make sure that your Salesforce license allows external API. If not, you can still signup for a free developer account and complete the integration before choosing to fully upgrade.

Salesforce Connected App

With our Salesforce account created, we need to retrieve our account client id and client secret values that we will use in our API integrations.

To do so, from our Salesforce console, we must click on the Setup menu item you can find on one of the top right menus. The command will open the general setup page.

From the Quick Find menu on the right, type app and then click on the App Manager item on the left menu.

This will display the Lighting Experience App Manager view. From there we must click on “New Connected App”.

You can give your app the name you prefer as long as it is not taken. Set the contact email you prefer and scroll down to the API section.

Fill the Callback URL field with any URL you prefer (since we won’t be using it) and set the scopes of your connected app to at least “Manage User data via APIs (API)”. Since it is a test and we’re going to play around with multiple things we suggest you also add “Full Access (full)” to the list.

The general setup is done and we can now save our connected app configuration. You should be taken back to the list of connected apps. From there click on the “View” command for your app to access the newly created information.

In the API section of the details, you should find both Consumer Key and Consumer Secret fields which are in turn, client id and client secret required for every API call. Copy both values somewhere handy and let’s continue to Xenioo.

Building our Support Bot

Instead of starting from scratch for our support bot we will use a pre-made template and change it for our integration.

For our example, we will restore inside our account the free Advanced NLP Customer Care template that you can find in your Templates section inside Xenioo.

All templates are free to preview and use: we can just click on the “Use This” button to create a copy of the bot inside our account.

This support bot is already trained to reply to simple questions about the printer’s connectivity and general drivers setup of a sample company and is the perfect playground for our integration.

If you wish to delve deeper into the flow and logic used in this chatbot you can head to this blog post explaining the AI setup or here, where we talk about teams and escalation.

For our example, we are going to slightly change our fallback flow so that the bot will immediately ask the user if human interaction is preferred so that we head to the integration part right away.

Let’s suppose our bot has a conversation like this:

Now, if our customer asks for a human operator, what we want to do is first hand over the conversation so that the Xenioo bot engine will know to not interfere with the conversation.

After that, we can create a case in Salesforce so that our support personnel can be engaged.

The first step is very easily solved by using the Set Operator Chat State Action of Xenioo. This action, when executed in any part of the flow, will hand over the conversation to an operator.

Just note that when set on your flow interactions, this action may appear differently if you do not have the Pro-Team package enabled.

Salesforce API Integration

With the client id and client secret we just retrieved from our brand new Salesforce Connected App and our chatbot ready, we can now move on to the true API integration.

Xenioo can integrate with any public API by using the Call API Service Action you can find under the Integrations section of actions and operations menu.

This action is extremely flexible and powerful as it really allows for any kind of external call.

To use Salesforce API we need to first create an API token. We will do it with our very first API action:

There are a couple of interesting things going on in this call. First of all the URL of Salesforce is your own so make sure to use the base URL of your account.

The second part is the Payload. The token creation API needs to be invoked with a form POST and using Xenioo we accomplish this by selecting “From Encoded” mode. Also, Salesforce API still needs a user besides client id and secret. You can provide your own administrative user or create a user that can create an API token.

If this call succeeds, the result returned by the API will be stored by Xenioo in the “salesforce_token” variable you can see configured. The resulting data is a full JSON model similar to this:

{
     "access_token":"...DCadsfaqweSAKDSLklerdaoijwqeoif...",
     "expires":3600
}

We don’t need everything, we just need the access_token value. Thanks to Xenioo’s native support of complex JSON models, we can use our variable directly without resorting to any custom script: accessing the values of a JSON model is no different from accessing the value of a simple variable.

Now that we have our token we can add another API action and call the Salesforce Cases endpoint to create a new support case. Inside the Payload this time we are writing the full JSON model that Salesforce API expects.

See how the token was used by simply referencing the model value? This can be done everywhere, in any Xenioo action!

If we repeat the previous flow and we chose to talk to a human and we head to our Cases section inside Salesforce we will find the new case created with the data we just sent using our API.

The case can now be handled by the support team.

If we stopped here, our example would already solve many scenarios…but it would be a little too limited.

The biggest piece missing from this integration would be the fact that our support team has no way of contacting back the user and interacting in a real chat.

What we need to do is add a piece of the Xenioo conversation directly inside Salesforce. This way our support team can chat directly with the customer having the issue in real-time and be ready to answer any question without going back and forth with email and one-way messages.

Exporting the current conversation

To allow for our support team to get in touch with our customer in the very same conversation that created the case we need an incredibly powerful feature of Xenioo called Unique Conversation URL.

Using the Conversation URL Action Xenioo can generate a unique URL pointing to that single conversation and make it accessible for a given time window.

The URL is built so that it can be shared as a view-only or even as a take-over view where a destination operator can interact with the user.

While the URL will display a web view of the conversation, the real exchange happens from Xenioo to the real customer channel.

This means that our customers will receive the messages on the platform being used and that our operators do not need to engage on the same channel: our operators do not need to use a WhatsApp account or a Facebook account since they will just chat with users through Xenioo seamlessly.

Extending the Salesforce Database

Generating the URL is very straightforward but what we really need is a field where this information can be stored on Salesforce. To do so, we will need to customize the Cases table.

To edit our case table, we need to head again to the Setup section of Salesforce. This time, we’re going into the “Object Manager” menu you can see on the top.

From there we scroll down to find the “Case” object we need to edit.

In the menu that will appear, we click on “Fields & Relationships” and then on “New” to add a new field.

The name of the field is up to you, as long as it doesn’t already exist it will be fine. For our example, since it is going to handle the Xenioo Conversation Url, we’re going to call it “Xenioo Url”. Since Xenioo will create a fairly short Url, a field of text of 255 characters will be more than enough to hold all the data we need.

Once created, in the full fields list or in the field detail, take note of the Salesforce API field name. This is the real name of the field for Salesforce and it is the one we need to mention in our updates.

Now that our case has been modified all we need to do is do a little change to our flow in Xenioo so that also the URL is sent to our case. The Share Url action, when executed, will create a variable holding the unique Url value. We will send this to Salesforce.

If we create a new case from Xenioo and we go back to the detail page, we will find the shared URL set as expected.

Nice, but still not quite the type of integration we’re looking for. We cannot ask our operators to copy/paste the URL or anything like that. We do want the conversation to appear inside the Salesforce page.

Creating a Salesforce Component

To bring Xenioo inside Salesforce we need to create a Lighting Component that can be hosted inside a Salesforce page. This may sound difficult but in truth is fairly easy and once done, can be reused anywhere.

What we need to do to create our component is open the Developer Console window from Salesforce. From the menu there, select “New” and then “Lighting Component”.

The component itself is built around some kind of HTML/XML notation that merges standard HTML with Salesforce objects. We don’t really need much complexity since it is Xenioo doing all of the heavy liftings here. All we need from this component is to access the current case data and access the Xenioo Url field we just created.

Copy and Paste the component source below and your component is done:

<aura:component implements="force:appHostable,force:hasRecordId,flexipage:availableForAllPageTypes" >
    
    <aura:attribute name="record" type="Object"/>
    <aura:attribute name="simpleRecord" type="Object"/>
    <aura:attribute name="recordError" type="String"/>
    
    <force:recordData aura:id="recordLoader" fields="xenioo_url__c"
      recordId="{!v.recordId}" targetFields="{!v.simpleRecord}" targetError="{!v.recordError}"
    />
    
    <iframe style='width: 100%;min-height: 625px;border: none;border-radius:4px;' src='{!v.simpleRecord.xenioo_url__c}'></iframe>
</aura:component>

It looks complicated but it is not. We’re just telling the component we need the current record and that we’ll be reading the Xenioo Url value. From there we use the Url value to set the source for a simple iframe page. The iframe will display the Xenioo conversation Url.

Once the component has been updated we can save everything and close the Developer Console.

Changing the Case Page

If we head back to our case page, we can now add our Xenioo Lighting Component to the page. To do so, we can just click on the Edit Page menu you can see on the top-right menu. This action will activate the page editor.

You can place our Xenioo Lighting Component wherever you like. In our example, we’re setting it in an additional Tab of the details area. If everything we’ve done up until now is correct, our Xenioo component will be available on the left side of the page, under the Custom Components section.

Drag the Xenioo Lighting Component on the page, wherever you like. Don’t worry if you see any sad emoji icon in the target spot. It is just Xenioo telling you that there is no current Url for the conversation.

Once you are happy with how your custom page looks activate it and save everything to go back to the real case detail.

All there is to do now is just click on the Xenioo tab we’ve just created to access the component live.

And there it is! Our Xenioo conversation seamlessly runs inside a Salesforce case page. From there we can conversate with our customers, share files and handle our chat support case.

Wrapping Up

You can now integrate any Xenioo chatbot and conversation inside Salesforce Cases. Salesforce API let you exchange data with just about everything so now that you know the way there are no limits to the depth of your integration!

Any questions about the features explained in this post? Do you want to let us help with your awesome bot idea? Be sure to get in touch with the Xenioo team at team@xenioo.com or leave a message on our Facebook Group.

The post Easily integrate your chatbot with Salesforce appeared first on Xenioo.

List of Chatbots: Our Pre-made Templates

Businesses would profit from a chatbot deployment strategy since it would increase operational productivity and cost savings while providing consumers with convenience and new services. Customers’ inquiries and problems may be quickly resolved, and the usage of AI reduces the need for human engagement.

How do I make a free chatbot? 

By improving contacts between consumers and utilities, the usage of artificial intelligence chatbots can boost consumer loyalty. In doing so, they provide firms with novel means of strengthening customer loyalty while also improving organizational performance by lowering the standard cost of customer service. If you need a ready-to-use marketing or customer service chatbot tutorial, Xenioo has you covered! Businesses benefit from Xenioo’s ready-to-use consumer interaction technology solution, which features a simple user interface.

Without having to write any code, Xenioo gives you all of the tools you need to start constructing your chatbot. Prepare to broaden your company’s reach by generating leads and engaging with current and prospective consumers. To learn about the templates currently offered by Xenioo, please visit this page. 

Lead Generation Chatbot

A Lead Generation Chatbot is a pre-made conversational flow that is designed to acquire consumer information more quickly and efficiently. Please visit this page to go through Xenioo’s example of a lead generation chatbot.

While traditional lead generation forms are popular, they appear to perform poorly in terms of conversion. A chatbot, on the other hand, greatly enhance conversion rates due to its capacity to engage consumers and focus their attention on the conversation, thereby drawing attention to the product.

Google Sheets allows you to take user information and save it. As a result, prospects that are already interested in your goods have solid leads. As a result, this bot will assist you in storing that information, which can then be utilized to promote products to these clients or provide assistance in converting these leads.

Customer Support Chatbot

The foundation of any relationship is trust. By chatting with your audience regularly, a chatbot will assist you in building trust. It engages subscribers by providing immediate support and is available to them at all times. This gives the sense that there is still a brand on which they can focus. These chatbots carry out all of the duties of a customer service professional. People trust chatbots because they are not pushy and frequently consider the demands of the customer.

A chatbot can provide customer assistance to your users. If customers have any issues with their shopping experience or their account, they will contact the bot for assistance. There are other strategies for generating chatbot leads, but this is the one that must be used. For further insight, visit this page. 

Recruitment and HR Chatbot

HR chatbots are bots that have been explicitly trained and created to mimic the work of HR in the organization. While hiring them is simple, assessing their worth and function in the organization is more difficult.

Bots allow your organization to reach a wider audience while yet preserving team efficiency on the corporate website. You can create industry-specific questions, and bots can qualify sales prospects by answering them. The sales team can manage them or schedule an appointment.

When an applicant schedules an appointment with you, the appointment is automatically saved in the Google calendar, an event is created, and reminders are sent to both the user and the business representative, through the recruitment bot. HR teams frequently use HR chatbots to organize interviews for recruitment purposes. Find more information about Xenioo’s HR bot here.

Survey & Quiz Chatbot

A Survey & Quiz Chatbot is a pre-made conversational flow designed to engage clients and collect feedback on your service. Knowing your audience allows you to provide greater value to them. As a result, having a digital platform where your customers can connect and, for example, assess your service is even more crucial. A customer satisfaction survey chatbot is a great example of what you may provide your audience.

Often, you’ll need to engage customers in a way that’s more fun than a traditional survey, such as a quiz. A quiz chatbot can operate as a personalized tutor, assisting you in honing your skills. Because a quiz is similar to a game, it is much easier to persuade people to participate. Read more here.

Travel Assistant Chatbot

Appointment scheduling or booking bots are common in the healthcare, airline, and hotel industries. These bots assist clients in scheduling appointments with the organization with which they communicate. One of the numerous breakthroughs that will transform the course of the tourism business is the use of a chatbot. You may utilize a travel chatbot to increase reservations, answer frequently asked questions, promote special offers, and generally assist users in finding their dream vacation. Further information is here.

Real Estate Chatbot

Real estate is one of the most appealing businesses on the planet. And, with the rise of the digital economy, the real estate business has undergone significant changes. Chatbots and artificial intelligence (AI) plays a significant role in the future of this industry. To know what Xenioo offers, visit this page.

The real estate chatbot expedites, simplifies, and enjoys the experience of house seeking. People can look for a home based on the number of rooms, the locality, the price, the type, and other factors. Real Estate bots get information from your customers about what they are looking for. These intelligent bots can personalize the customer experience, have a higher engagement capacity, reach a bigger audience, analyze customer feedback and data, provide relevant notifications, and seamlessly move customers through the sales funnel.

Conclusion

Chatbots are a wonderful approach to improve communication between a company and its clients through your website. A well-designed chatbot example can significantly aid a company’s growth. When your sales agents are busy or unavailable, you can utilize bots to prequalify prospects.

Customers today have higher product expectations than before. When deployed appropriately, chatbots span the difference between consumer requests and actual service delivery, making them an increasingly beneficial tool for companies in practically every area. To establish advanced chatbot systems, several companies engage Xenioo to provide chatbot development services. You can develop chatbots that will impress your users. The solution to the list of chatbot platform inquiries can be Xenioo.

Join your organization’s ChatBot Business experience with Xenioo. Let us advise you and deliver the greatest customer service to your firm. Connect at Xenioo.com. 

The post List Of Chatbots: The Ultimate Guide To Choose The Type You Need appeared first on Xenioo.

What Is A Healthcare Chatbot?

Healthcare Chatbots are software designed using machine learning algorithms, including natural language processing (NLP), to stimulate and engage in a discourse with a user to provide real-time assistance to patients. A healthcare chatbot is an AI-powered chatbot that is built to communicate with users via voice or text, and it is designed to support the role of healthcare personnel and the operation of healthcare systems.

Healthcare Chatbots have already gained popularity in retail, news media, social media, banking, and customer service. Many individuals engage with chatbots every day on their telephones without even knowing. From checking up on sports news to navigating bank applications to playing conversation-based games on Facebook Messenger, chatbots are revolutionizing the way we live. Healthcare payers, and providers, including medical assistants, are also beginning to harness these AI-enabled solutions to ease patient care and avoid needless spending. 

For your healthcare purpose, again we are here to remind you that Xenioo is a sophisticated and adaptable platform that allows professionals and organizations to create and deploy bots across numerous platforms. You may use Xenioo to design and manage intelligent, multi-channel chatbots. Xenioo is an all-in-one solution that has everything you need for healthcare chatbot development (Xenioo doesn’t require code).

The Future of the Health Industry

Ideally, the future of chatbots in healthcare lies in the hands of how fast technology is embraced by the healthcare world. AI and healthcare are combining to improve both the patient and provider experience. Though the objectives for a chatbot in healthcare are simple for the time being, the potential for them to be employed as diagnostic tools and more is clear. Even at this early level, they are assisting in reducing staff workload and overhead expenses, improving patient services, and providing a 24-hour discussion outlet.

Chatbots drive cost savings in healthcare delivery, with experts forecasting that healthcare chatbot cost savings will total $3.6 billion globally by 2022. Furthermore, before patients enter the consulting room, hospitals and private clinics use medical chatbots to triage and clerk them. 

These bots ask pertinent questions about the patient’s symptoms and provide automated responses to generate an adequate history for the doctor. These patient histories are provided to the doctor via a messaging interface. It tries to determine which patients need to be seen first and which patients only require a brief consultation.

The truth is that chatbots cannot replace a doctor’s competence, nor can they take over patient care; nonetheless, combining the best of both worlds enhances patient care delivery efficiency by simplifying and expediting care without sacrificing quality.

Use Cases (3 Examples)

The following are some chatbot use cases in healthcare:

1. Make Medical Information Available

Large amounts of healthcare data, such as disease symptoms, diagnostics, markers, and potential treatments, are used to train chatbot algorithms. Chatbots are continually trained using public datasets such as COVIDx for COVID-19 diagnosis and Wisconsin Breast Cancer Diagnosis (WBCD). Conversational chatbots of various intelligence levels may understand the user’s questions and respond using predefined labels from the training data.

For example, the Healthily app gives information on the symptoms of various diseases and ratings of overall health and patient progress.

Another example is Ada Health, Europe’s fastest-growing health app. It has attracted over 1.5 million users. They use it as a standard diagnostic tool to complete their health based on their symptoms.

Ada chatbot asks the user simple questions and compares their answers to a dataset of similar inputs and situations. It enables them to produce the best accurate assessment of their health and suggest suitable remedies. Ada also connects users to local healthcare providers and gives thorough information about medical diseases, treatments, and procedures.

In 56 percent of cases, the Ada app provided accurate disease suggestions before the time of clinical diagnosis (Wikipedia).

2. Arrange for Medical Visits

Chatbots are incorporated into the medical facility system to extract information about appropriate physicians, open slots, clinics, and pharmacy hours. Patients can use chatbots to tell them about their existing health issues. They can help patients discover doctors and dentists who are right for them, find open time slots, and schedule, reschedule, and remove appointments. Chatbots are also incorporated into users’ device calendars to give medical appointment reminders and updates.

3. Gather Patient Information

Simple questions concerning the patient’s name, residence, symptoms, current doctor, and insurance information can be used to extract information from chatbots. Chatbots then save this data in the medical facility’s system. Thus, they make patient admission, symptom tracking, doctor-patient contact, and medical record-keeping easier. Woebot, for example, which is a successful chatbot, offers CBT, mindfulness, and Dialectical Behavior Therapy.

Benefits of Chatbots in Healthcare

Plenty of benefits of chatbots in healthcare are foreseen. AI-powered healthcare chatbots have been and will continue to be extremely useful tools for relieving stress on healthcare staff and systems. As a result, the popularity of healthcare chatbots has skyrocketed since the outbreak. Because healthcare chatbots are fundamentally flexible, they can also be used as a health-tracking technology.

An AI chatbot for healthcare can contribute to the development of a future healthcare system that can be accessed at any time and from any location. Healthcare chatbots, unlike people, can work around the clock. Depending on their programming, they can help patients in different time zones, different parts of the world, and in different languages.

This could be especially beneficial for those living in rural places of the world with minimal medical services. This could also be useful in instances where first aid needs to be administered quickly.

Conclusion

How comfortable are you talking about your personal health information with a healthcare AI tool? Many individuals would rather engage with a corporation via Messenger than over the phone. So, it will only be a matter of time before we all turn to chatbots with health-related questions. Artificial intelligence in healthcare is still a relatively new idea. Hence, we cannot entrust these tools with too much responsibility when it comes to dealing with patients beyond customer service and other fundamental responsibilities.

For this purpose, many companies employ Xenioo to provide chatbot development services to build sophisticated chatbot platforms. The most attention is drawn to the pricing of such solutions. You are welcome to register and build your bots for free. If you require more than that, the price begins at 19.99€ per month. Please visit the company’s website for further information.

Join the chatbot for healthcare experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com. 

The post Healthcare Chatbot: The Future of the Health Industry through AI appeared first on Xenioo.

The dialogue could be just pointing them to your product page. Furthermore, it assists customers in finding the appropriate goods, recording their preferences, or changing their reservations.

Why To Build A Chatbot For Your Website?

Businesses can benefit from a chatbot deployment plan since it will boost operating productivity and cost savings. In particular, it will offer consumers comfort and new services. It will address customers’ inquiries and problems. Finally, the use of AI reduces the need for human intervention.

How to create a chatbot for a website for free? The use of artificial intelligence chatbots increases consumer loyalty by streamlining communications between consumers and utilities. At the same time, they give businesses innovative methods of increasing customer loyalty. Also, they improve organizational performance by lowering customer care costs. 

We have a ready-to-use marketing or customer service chatbot tutorial for you at Xenioo if you require it! Businesses benefit from Xenioo’s technology solution for consumer interaction, which includes a simple user interface.

Pre-Build Chatbots For Website 

What I like about Xenioo is the intuitive process of building a bot. A behavior tree represents this process where interactions result in a specific bot behavior. In this way, you build complex trees of interactions and then visualize everything in a graphical form. 

Then, you will be able to post your free chatbot for HTML websites on prominent platforms. This includes Facebook, Whatsapp, Slack, Amazon Alexa, Google Assistant, and even your website. 

As with many other platforms, Xenioo includes a set of default bots that you can use as a starting point for creating custom bots for your specific needs. If you want to call external services, Xenioo provides an API that you may use. However, you may need to understand a little bit about API keys to put this feature into action. The good news is that their blogs provide several instructions on this subject.

Let’s Start To Build Your Free Chatbot For Website

Xenioo is a robust and versatile platform. In particular, it enables professionals and organizations to create bots across many distribution channels. Xenioo is the first platform to offer a full-stack backend environment for APIs and scheduled activities within the platform itself. Plus, it empowers the tools that every chatbot developer needs to build complicated conversational flows. 

It is possible to create the behind-the-scenes component using Xenioo. Thus, it eliminates the usual need to host a database server and a full application server. All of the chatbot examples can be set up in a few minutes. Plus, they are compatible with a wide range of platforms. For instance, they include websites, WhatsApp, Facebook, Telegram, Microsoft Teams, Slack, and many other applications. There is no need to create a chatbot from the ground up!

The best free chatbot for website examples is simple to use. This step will take you just a few minutes. Simply log into your Xenioo account and select “Templates” from the drop-down menu in the header of the dashboard. It will provide you with a list of all available templates. Simply choose the most appropriate one for your requirements. Then clone it into a fresh new chatbot that you can edit.

Xenioo provides training films that demonstrate step-by-step how to use the Xenioo visual designer. These chatbot templates have been optimized for websites. Although, they are ready (or at the very least require only minor tweaks) to be used on other platforms such as Facebook Messenger, Whatsapp, and Telegram if you choose to use them.

All of our chatbot examples may be adjusted to respond to user inquiries and comments. Xenioo has a sophisticated built-in language processing engine in addition to connections with Google Dialog Flow and IBM Watson Assistant. It takes longer to set up an artificial intelligence chatbot. It results in a more natural conversational experience for the user.

If you want to make the best free chatbot for your website, check out Xenioo. Our chatbot builder app with chatbot conversation flow templates helps large and medium-sized companies reduce customer service costs. It also helps increase agent performance, and improve customer engagement. 

Join the chatbot experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com. 

The post Build Your Own Free Chatbot For Website In Few Minutes With Xenioo appeared first on Xenioo.

The dialogue may be as basic as pointing them to your product page. Alternatively, it may be intelligent as assisting customers with finding the appropriate goods, recording their preferences, or changing their reservations.

Facebook Messenger chatbot platforms have recently gained in popularity for their ability to ease the stress of time-consuming activities. There are more benefits than before to adding a bot to your Facebook page to answer customers more efficiently. It also provides them with high-quality service, according to recent research.

What A Facebook Chatbot Is?

In Facebook, a chatbot is an artificial intelligence program that can “converse” with users. It can also answer specific questions and provide suggestions automatically. This allows it to be configured to respond to the public based on each organization’s profile and specific needs. A Facebook chatbot must link with the Messenger chat program and operate from there to function.

Platforms and tools for constructing chatbots began to appear on the market soon after the first chatbots made headlines. Without knowing how to code, anyone may use these tools to develop a chatbot. These guys are in charge of the technical wizardry that occurs in the background every time someone sends a message to a chatbot.

If you want to dive into the intriguing world of chatbots, Facebook Messenger is the ideal place to start. Millions of Facebook users are currently using a variety of exciting chatbots, and the corporation is clearly interested in bringing chatbots to as many people as possible in the coming months and years.

Assume that a Messenger chatbot is your Facebook assistant who engages in conversation with your users. With the aid of Xenioo, you can quickly and easily construct your own Messenger chatbot.

Why Use A Facebook Chatbot Maker That Doesn’t Require Code?

There is no need for you to pursue a career in development! You may make use of Messenger bots, and you don’t even have to know how to code. No-code platforms such as Xenioo claim that anyone can create a fully functional chatbot in as little as 10 minutes. 

All of this is made possible by the user-friendly user interface, which breaks down the entire chatbot-building process into a series of straightforward phrases. Its drag-and-drop interface is based on pre-designed templates that may be easily customized for a variety of applications and further enhanced through the use of plugins.

Even though chatbots are still a relatively new phenomenon in the world of digital marketing, there are now several well-developed solutions on the market that allow even those who are not technically inclined to construct chatbots without ever having to write a line of code.

The Best Facebook Messenger Chatbot Platform 

Surprisingly, the creation and implementation of Messenger chatbots are completely free; nevertheless, some technical knowledge is required.

Depending on the sophistication of your chatbot messenger and the type of interactions it is expected to have, you may need to engage someone to assist you in its development. A chatbot with pre-programmed responses, for example, could be built quickly, whereas a chatbot using natural language processing could take longer.

Xenioo is the best messenger bot creator on the market, and you should use it when you need to make a chatbot for Facebook. Xenioo is unquestionably a cutting-edge platform for designing omnichannel chatbots that are well worth your time to investigate. As the chatbot platform administrator, you have complete control over the platform and may make modifications without interfering with the bot’s operation. 

Furthermore, by employing the bot’s live chat capabilities; you have the ability to interfere at any point during a bot-to-user contact that is currently in progress. For a more in-depth description of how to design your Messenger reply bot, see Facebook’s fast start guide for developers.

Customers today have higher product expectations than ever before. When used correctly, a chatbot powered by natural language processing (NLP) may bridge the gap between client needs and real service delivery, making it a very valuable platform for businesses in practically any industry. As a result, many companies use Xenioo to provide chatbot development services to build effective chatbot natural language processing algorithms.

Conclusion

Xenioo offers you all the tools you need to start to make a Facebook chatbot free and without writing any code, the ideal Facebook Messenger chatbot maker. Get ready to increase your organization’s reach to gain leads and communicate with present and potential clients.

The chatbot maker with the chat flow designer offers many useful features. It supports several platforms like Facebook, WhatsApp, and others, so that you may integrate it. 

Join the best Facebook Messenger chatbot platform experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com. 

The post Facebook Chatbot Maker, Create Your Bot Free Without Code With Xenioo appeared first on Xenioo.

In the two years since it first appeared on the scene in 2015, Discord has grown tremendously, and while it was originally intended to be used by gamers, digital marketers are finding ways to make it work for them.

What is a Discord Server?

Servers are the physical locations on Discord. Their creation is the result of distinct communities and buddy groups. The vast majority of servers are modest and only accessible by invitation. Some of the larger servers are open to the public. A new server can be started by any user for free, and they can ask their friends to join it. The users interact with one another using voice conversations; video calls, text messaging, media, and files in private chats or as members of online communities known as “servers.”

The great majority of servers are private, invite-only areas where groups of friends and communities may remain in touch and spend time together, rather than being publicly accessible. It’s also possible to join larger, more open groups, which are usually themed around specific topics, including popular video games such as Minecraft and Fortnite. Since all discussions are opt-in, people have complete choice over whom they interact with and how they communicate with others on Discord.

How to Include a Bot in Your server?

Once you’ve decided which Discord bots you’d like to use in your channel, you’ll want to find them using an online bot list or a simple Google search to make sure they’re available.

Afterward, you’ll want to seek the invite or add option and select the server to which you want to add the bot. Keep in mind that you can only perform this action on servers where you have administrative or moderator privileges.

Once the bot has finished uploading to the server, you should be able to utilize it immediately by issuing a series of commands to the bot. To get rid of a bot, you can right-click on it in the server member list and select kick or ban from the context menu.

What is a Discord Bot?

Discord bots are one of the most useful elements of the communication platform, and they are available in a variety of languages. They are artificial intelligence (AI) systems that marketers and business managers can employ to automate a wide range of functions on the server.

Building a community is never simple, but doing so on Discord is a terrific way to give individuals a sense of exclusivity that they may not otherwise have. If you already have the following, this method will be advantageous to you.

Why Create a Discord Chatbot?

The ability to share tips, create films, conduct live events, and teach others everything you know will be provided in a secure and restricted community setting. When people believe they are obtaining something that they cannot get somewhere else, they are more likely to share it with others and, as a result, pay a higher price for the information they receive.

Discord bots make it easy to build a community that is active and engaged. The messages can be used to welcome new members to the server, control interactions between members, and ban users.

You can use them to add memes, games, music, and other forms of entertainment content to your server. The goal is to make it a more enjoyable experience for your players.

3 Examples of Discord Bots

1. GiveawayBot

What better way to show your appreciation for your town than with giveaways? GiveawayBot assists you in hosting a giveaway by using simple commands that allow you to start, select a winner, and stop a giveaway without any manual work.

What is the significance of this for digital marketing? Again, we’re constantly looking for new and exciting ways to engage with our followers, and giving things away is a terrific way to attract people’s attention.

Because people will share the Discord server if you conduct interesting, entertaining contests, you will organically expand your following.

2. ProBot

ProBot is a Discord bot that allows you to automatically configure welcome messages so that when someone joins the server, they are greeted with a personalized message that reflects your personality.

With the automated system, you can instantly detect poor behavior and warn the person not to repeat it or kick them out automatically if necessary. For example, if someone tweets anything obscene, you are unlikely to give them another chance. ProBot can evict them and keep your group on track.

The bot allows you to program distinct commands with varying tiers to determine which activities warrant an immediate kick and which result in a stern message.

The uptime of the best bots is a crucial feature to consider. ProBot provides a 99.99 percent uptime guarantee, so you never have to worry about the bot falling.

3. Quillbot

Quillbot is a one-of-a-kind Discord bot that allows you to paraphrase what someone has spoken. Using the commands will automatically rewrite written text for you. I see a few applications for this, the most important of which are content marketing and authoring.

Assume you’re interviewing with a subject matter expert. They respond with text from an article they wrote or a feature they had someplace. You can’t utilize those terms straight away. Quillbot will rephrase what they said so that it can be used in your post.

There are also more relaxed reasons for the bot that you can experiment with if you’re having fun with it. You may apply the word flip modifier, which would alter the statement to include as many synonyms as feasible.

Some Tips to Do the Best Job

The trick is to understand which Discord bots to include. Some bots can improve the overall experience on your server and create a more welcoming community, encouraging visitors to stay and interact with you. People may be turned away if the wrong ones are used, and an unfriendly environment may result.

Discord bots can automate a wide range of jobs for a channel, reducing the number of chores that a human moderator would be required to complete. They are also available 24 hours a day, seven days a week, to ensure that specific actions are not missed. If you need a Discord chatbot tutorial, Xenioo has a ready-to-use solution for you! With Xenioo, businesses get a ready-to-use tech solution for consumer engagement, complete with an intuitive UI.

Conclusion

Using Discord bots is a one-of-a-kind yet extremely effective digital marketing method from which we might all benefit. As marketers, we must be on the cutting edge of trends and concentrate on platforms that are just getting started.

Discord is fast gaining popularity in the gaming and technology communities. If you work in those fields, you will most certainly reap significant benefits from the use of Discord bots.

Join the Discord Bot experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com. 

The post What Is A Discord Bot, Some Examples And Some Tips To Do The Best appeared first on Xenioo.

A Slack account, however, can be used for a variety of tasks other than just instant chat. Moreover, it allows you to upload and exchange files with any of your employees; Notes and memos should be written down. Make audio and video calls as rapidly as possible. Set reminders with the help of the Slack bot. Integrate with a plethora of office applications to improve its functionality. But that’s not all there is to it. 

Slack is available on a variety of platforms and devices, allowing for the greatest possible ease of usage. A web application for browsers, a mobile application, and a desktop application for Mac, Windows, and Linux are all available.

What Is A Slack Bot?

When the Xenioo team began to develop several years ago, two tools emerged as essential components of our communication and operations: Slack and timesheet. Using a bot, you may automate messages and tasks, as well as run code in the background. 

The best chatbots for Slack are controlled through the use of tokens, which allow them to access Slack’s APIs.

Our List Of The Best Slack Bots Ideas

Google Calendar for Team Events

To keep your events and duties organized, you may use this Slack app to create a shared calendar with your team. As a result of the rules you’ve established, you’ll receive reminders prior to an event, as well as daily or weekly summaries of all your calendar entries, delivered to a channel of your choosing. 

You will also be notified if an event is completely canceled or if a change is made to an event, ensuring that you do not miss the event’s specific start date or location.

The Paymo task management

The Paymo task management and time tracking application may be accessed directly from Slack, the best use of the slack bot. A work and project management tool, Paymo, ensures that everyone on your team is working together on the same page. Additionally, in addition to providing a clean and modern appearance, the app also provides a robust collection of functions for organizing, scheduling, and invoicing your work.

Using the Paymo for Slack app is extremely convenient when you need to track work time, create tasks, upload files to your projects, or receive notifications about your Paymo tasks. All of this translates into less manual labor and more time for you to devote to your profession.

To take advantage of this integration, you’ll need a Paymo account, either a free trial or a premium account.

Slack Scheduler – schedule your Slack messages in a matter of seconds

Using the Slack Scheduler, you may plan any message in Slack to be sent at a future date and time. The timing of messages allows teams operating in various time zones to interact more efficiently by avoiding late-night pings and ensuring that critical messages are received. You can also batch your Slack time by scheduling messages, which is particularly useful for founders who may schedule critical announcements to be sent out at specified times of the day.

Harvesting – keeping track of time and budgets

Harvest is an employee time monitoring program that allows numerous employees to clock in at the same time and improve their time management skills. They have developed the Slack app to help you better manage your logged hours. It allows you to set and stop timers, views what other team members are working on, and check statistics on your time budget without having to reload the app. All of this may be accomplished with a few simple slash commands, such as /harvest start or /harvest budget, that are easy to remember. 

To use this Slack app, you’ll need to sign up for a free trial or purchase a premium subscription.

Xenioo can easily integrate with Harvest and they wrote a detailed guide on how to use a chatbot and a conversational flow to efficiently and frictionlessly record, the time spent by each person on your team read from the following link, https://www.xenioo.com/build-slack-bot-automated-messages/. 

Any.do – personal assistant that informs you of the things that need to be completed in your absence

Any.do’s Slack bot assists you in managing your everyday tasks in a conversational manner, using natural language. There is no need for orders in this situation. Enter a query such as “What are my tasks?” and the bot will lead you through your workday to ensure that you stay on track with your responsibilities.

Also available on Slack bot is the ability to create new tasks, delegate old tasks, and send reminders. All of the entries will then be presented in the desktop version of Any.do, but it’s much more entertaining to have the best slack standup bot free to inform you of everything that has been entered.  

Conclusion

We can all benefit from the use of the best free Slack bots, which is a one-of-a-kind and incredibly powerful digital marketing approach that is worth exploring. If you need a Slack chatbot tutorial, Xenioo has a ready-to-use solution for you!

With Xenioo, businesses get a ready-to-use tech solution for consumer engagement, complete with an intuitive UI.

Join the best Slack Bots experience under your organization with Xenioo. Allow us to guide you through and give your organization the best customer service it can provide.

Connect with us at Xenioo.com. 

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