Our articles is everything you need to find out how to use Xenioo to become a true professional chatbot maker. You'll find use cases, guides to integrations with other platforms, technical details, updates and everything you need to get the most out of Xenioo and grow up your business.
Having to manage a support team and a huge number of customers is a task already daunting by itself. On top of that, add the need to keep track of who did what and when and you will be quickly
You have spent countless hours designing and testing your perfect chatbot. Each flow is finely tuned to help your users find their answers and each question funnel is carefully crafted for maximum results of chatbot performance.It is done. It is
Any business owner who had the resources to serve every single customer with a highly trained human agent would do exactly that. Who doesn’t like personal customer service from an attentive, informed customer service agent, or maybe a skilled voice
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The latest Xenioo major upgrade brings a brand new feature that will change the way you approach data collection in your chatbot: Xenioo Forms. Here at Xenioo we firmly believe in conversational and standard flow patterns, but we also realized
In this article, we outline how WhatsApp chatbots can keep your customers happy and directly drive sales. What’s more, WhatsApp bots also boost brand loyalty while saving costs too.
A little less than a couple of months ago, we released a brand new Xenioo channel enabling Alexa publishing. Today we’re thrilled to update our channel offer with yet another voice platform: Google Assistant! In this post we’re going to
One of the most common uses of a chatbot is support. We know: you’ve spent countless hours honing the perfect artificial assistant that tries to understand your user’s problems and solve them. Still, sometimes, a user likes to talk to a human
The natural evolution of pure conversational chatbots is probably being transformed into fully functional voice assistants. Alexa, Google Assistant, Duplex and other emerging technologies will seamlessly integrate into our devices and offer conversational interactions that (hopefully) mimic real human interactions.
Many of our customer’s chatbots are lately evolving from generic marketing or first contact automation to fully experienced sales assistants, pointing to specific products and helping the user pick the right one. While all processes and approaches vary from one
The Xenioo Custom Channel allows any application capable of making simple RESTful https calls to integrate and interact with a chatbot engine platform. Using the Xenioo Custom Channel you will be controlling the way the conversation will be displayed to
Together with DialogFlow, IBM Watson Assistant is one of the biggest names in online natural language processing design. Today we’re going to see how we can quickly and seamlessly integrate it using specifically designed Xenioo Actions. Choosing Xenioo Actions The
Building a chatbot with Xenioo is definitively as easier as it gets. The number of templates, tutorials, and the in-application information is steadily growing and can guide you through the creation of your perfect chatbot solution. Indeed, the freedom and
Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test,
In my previous post, we have been talking about how to integrate Zapier with Xenioo and it was fairly easy: creating a chatbot being able to communicate with external systems, being raw JSON or specifically tailored integration, is the starting
If you have been using online automation or automatic task design in the last years, you surely know Zapier. Today we’re going to see how easy it is to integrate Xenioo with Zapier to create real-time data flow and collection. The
In the previous entry of this two parts story, we’ve seen how we can create the very first steps of our news chatbot. We’ve created the basic flow that will allow our user to check what we’re offering, subscribe and
GamerNewsBot is one of the many complete chatbots that we are building with Xenioo to showcase different core features. The idea of this bot is to have a news service that pushes gaming news to your users by digesting multiple
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