Using NLP to Fuel Your Chatbot AI

Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support, customer inquiry and first contact management (to name a few). One of the latest Xenioo updates introduced a number of enhancements to the NLP sections …

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