Articles Archives - Page 3 of 8

Come creare un chatbot per Whatsapp con Xenioo

December 2, 2020May 25, 2020 by Gianandrea Terzi

Dopo aver reso disponibile la creazione di chatbot per Telegram, noi del team di Xenioo ci siamo resi conto che mancava all’appello il supporto per la piattaforma di messaggistica più diffusa al mondo: Whatsapp (seriamente, diteci quanti di voi hanno continuamente richieste per fare chabot per Whatsapp?). Whatsapp è in effetti la piattaforma di messaggistica più comune ed utilizzata al mondo. Gestisce milioni di utenti attivi ed ha il potenziale per diventare la più efficace piattaforma di marketing e supporto …

How to Create Your First WhatsApp Bot without Code?

July 8, 2021May 25, 2020 by Gianandrea Terzi

Ever since the WhatsApp Business API was launched, businesses compete to create a WhatsApp package to improve their customer satisfaction. You can achieve this easily, cost-effectively without any coding thanks to the Xenioo no-code platform. This article guides you step-by-step through the process of creating a WhatsApp Bot! What is a WhatsApp Bot? A WhatsApp Bot is an interactive conversation application with the WhatsApp Business API message application. WhatsApp bot can be based on rules which are more realistic and …

8 Awesome Custom Styles For Your WebSite Chatbot

April 28, 2022April 10, 2020 by Gianandrea Terzi

A Website Chatbot has now become a staple of each and every modern home page. From serious corporate web pages to more stylish and graphical personal or small business pages, the small icon at the bottom right (or left!) has become a given. Whether you prefer a more direct, operator-to-person chat, whether you choose a more automated approach, doing a web page today means basically having a chat area somewhere. Today designers struggle with their generic chat platform basic colors …

Chatbot Performance, why is important to measure to improve your results

May 14, 2021March 7, 2020 by Gianandrea Terzi

You have spent countless hours designing and testing your perfect chatbot. Each flow is finely tuned to help your users find their answers. Each question funnel is carefully crafted for maximum results of chatbot performance. It is ready. You publish your chatbot and finally, your job is complete. Right? Wrong. After you finally publish your chatbot and it’s out there in the wild interacting with your users, that’s when the real work starts. Measuring exactly how well your questions are …

Potenzia il tuo chatbot con Xenioo Forms: 8 Casi d’uso

December 7, 2020March 1, 2020 by Gianandrea Terzi

Uno degli ultimi aggiornamento di Xenioo include una nuovissima funzionalità che cambierà radicalmente il modo in cui approcciare la raccolta di dati nel tuo chatbot: Xenioo Forms. In Xenioo siamo fortemente convinti della validità dei classici flussi conversazionali o guidati, ma ci siamo anche resi conto che non tutto può essere raccolto da un (lungo) elenco di domande. Infatti alcune informazioni sono più intuitive e rapide da fornire per l’utente quando sono presentate sotto forma di moduli di richiesta dati …

ultimate guide to voice chatbots: why your business needs one

April 14, 2021February 4, 2020 by admin

Any business owner who had the resources to serve every single customer with a highly trained human agent would do exactly that. Who doesn’t like personal customer service from an attentive, informed customer service agent, or maybe a skilled voice chatbots? The reality is different: cost and competitive pressures mean that most companies can’t afford to employ armies of customer service agents. Economic imperatives imply the use of effective tools such as chatbots. But customers can get frustrated entering text …