Using NLP to Fuel Your Chatbot AI

Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support, customer inquiry and first contact management (to name a few). One of the latest Xenioo updates introduced a number of enhancements to the NLP sections …

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TUTORIAL #5: Detecting user input using NLP

Now that we’ve explored just about all of the possible contents that our chatbot can display, is time to move a little behind the scenes and discover the sheer number of customization and automation features that Xenioo offers. In this less we’re going to configure and train our first AI-driven content, and apply it to a simple chatbot. You can follow our lesson directly from the video below. At the end of the post you will find a Xenioo bot …

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