How to create a basic WhatsApp Chatbot

WhatsApp is one of the most used messaging channels in the world and WhatsApp chatbot is the new revolution around the corner. In fact, WhatsApp has over 2 billion users around the globe. But did you also know that you can automatically chat with your customers via WhatsApp? That you can have one-on-one conversations with your customers, at scale? If you didn’t, it is possible. And in this article, I will explain what WhatsApp chatbots are, why you need to …

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BUILD a customer support chatbot to manage a distributed support team

Customer service is important for every company and a customer support chatbot is the ideal tool for effectively manage it. In fact, it turns out that 90% of Americans use customer service as a factor to decide whether they should do business with you. But especially in these COVID work-at-home times, it becomes harder to manage a customer service team. So, that’s why I will show you how can use a Xenioo chatbot to manage a distributed support team.  Inviting …

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