As businesses become more comfortable with the idea of utilizing chatbots on their websites, even those without in-house developers may want to join the chatbot movement. The major question they may ask is how to create a chatbot for my website?
To do this, someone must understand how to create a chatbot, which can be difficult for non-technologists. Even firms with in-house developers may not have someone capable of developing a chatbot on their own.
Fortunately, several approaches to creating a chatbot need a different amount of technical expertise.
Chatbot creation has become more intuitive and, as a result, more accessible to a broader variety of brands and enterprises as a result of the advent of no-code platforms. If you’re still not convinced, check out some of Xenioo’s fantastic chatbot examples for yourself! You may now not only construct a chatbot but also do so in a matter of minutes. Even better, for more than one channel and even for free!
Without coding, you can now create your own chatbot in minutes.
This article will teach you everything and give you a chatbot for a website tutorial in under 30 minutes.
What is a Chatbot?
A chatbot is a piece of software that enables businesses to engage with their target audience in real-time and at scale while keeping the discussion ongoing.
It’s a conversational interface that automates chores like answering FAQs.
Most people identify chatbots with artificial intelligence; however, AI is not required, and in many circumstances, is not even recommended.
Chatbots are Classified into Two Types:
Chatbots powered by Artificial Intelligence
AI Chatbots use natural language processing (NLP), a subset of AI that deals with linguistics and software’s ability to interpret human language. It can, but is not required to, work with machine learning.
If machine learning is used, it means that the bot can learn from its own mistakes.
If, on the other hand, an AI bot isn’t controlled by a machine learning algorithm, the bot designer must review the bot’s responses frequently and “teach” it the proper one by making modifications as needed. As a result, you’ll be doing a lot of work for a long period.
Typically, the chatbots allow users to ask them whatever they want, with no constraints; as a result, the user takes the lead in the conversation.
AI chatbots have limitations, even though they work well in limited knowledge domains or for one-time instructions. The “Ask me Anything” approach frequently results in negative user experiences.
Chatbots that are scripted or rule-based
A rule-based chatbot is built on a structured flow that can be visualized as a decision tree.
Rule-based chatbots direct the dialogue and anticipate specific responses when they ask certain questions, and they can even offer some pre-defined responses to users.
While rule-based chatbots do not allow users to lead the discussion, unlike AI bots, the rule-based structure has a huge advantage in that it always ensures a positive user experience.
This post will learn how to create a free chatbot for the website with Xenioo using a rule-based structure. Why are rule-based chatbots used? Because of:
- Deliver the most consistent experiences and reliable results
- They are easy to create and simple to control
- They are applicable to a vast line of industrial use cases
How to Make a Chatbot for Website?
The steps to build a chatbot for your website in half an hour are the following:
1. Determine the Type of Bots that Will be Used in Your Firm
So you have a company and want to construct a bot. Here are some bot examples to get you started.
Bot for lead generating:
- Schedule a demonstration
- A marketing bot
- Tests and quizzes
Bot for customer service:
- Frequently Asked Questions
- Request for assistance
- Report a bug
- Request for a feature
- Reactions and Feedback
Human Resources bot:
- Job Application Form
- Survey on employee engagement
- Questionnaire on Candidate Experience
We have created several templates to assist you with your business requirements. Take a look around and select one of our templates.
2. Set Up Your Chatbot Builder Account (Fast &Free)
First and foremost, you must register an account with Xenioo. Signing up is free and does not require a credit card.
After finishing the signup procedure, your first bot project will be created immediately, and you will be directed directly to the bot builder, which will have a sample pre-built template flow based on the use cases you specified during the signup process (e.g. lead generation).
3. Plan Your Conversation Flow
Now that you’ve decided on the type of bot you want, it’s time to create the conversation flow!
First, you must define your audience, determine your goals, and decide how you will contact them.
4. Connect Your Chatbot for website to Your Favorite Apps
You’re collecting leads and need to acquire the information in real-time?
Any Xenioo chatbot can be conveniently integrated with a variety of channels, including blogs, Facebook Messenger, WhatsApp, Telegram, SMS, Microsoft Teams, Slack, Amazon Alexa, and Google Assistant. This Artificial Intelligence chatbot app is a one-stop shop for developing conversational virtual assistants that can collect leads and keep users engaged.
5. Put your Chatbot for Website through testing
Check out the bot and read through all of the dialogue possibilities aloud.
It is critical to ensure that there are no unending conversational channels.
Then, put your integrations to the test. You’re all set!
The language used in bot interactions differs greatly from that used on websites.
We published an essay on the dos and don’ts of conversational design to help you build the greatest user experience possible.
You may also use our fantastic advanced features, logic leaps, and calculation blocks, to make the conversation more customized.
Your bot can remember information and adopt a certain conversational path based on what a user has stated with Xenioo. Simply, depending on what your user answers during the discussion, your bot will behave differently.
Your bot can also perform computations while conversing with your consumers! As a result, you can utilize scoring to pre-qualify leads or applicants, as well as for quizzes and a variety of other applications.
How can I Make My Bot Better?
You haven’t finished constructing your bot in the same way that you haven’t finished creating your website.
There are always improvements you can make to your bot.
You may accomplish this by exporting your data as CSV and importing it into Google Sheets, where you can perform statistics on engagement rate, conversion rate, replies, drop-off analysis, and so on.
Data can be exported to Google Spreadsheets.
Integrations are another key to understanding how to design a chatbot that will make your life easier! So, now that we’ve gathered the most important information, we’d like to export it to our Google Sheets database.
These kinds of integrations are what make an effective virtual assistant! To do so, you must first create a spreadsheet in your Google Drive. Return to the Xenioo chatbot platform and do the magic there.
Have You Learnt How to Make a Chatbot for Website?
Perhaps you anticipated the art of creating interactive chatbots to be much more difficult than this. But here’s the catch. Efficient things do not always have to be difficult.
Join the Chatbot experience under your organization with Xenioo, the best chatbot for the website. With Xenioo, you won’t have to code your bot. Xenioo has differentiation tools with tags and variables to handle the audience, in addition to a simple chatbot creator. Allow us to guide you through and give your organization the best customer service it can provide. Connect with us at Xenioo.com.