Find the plan

that’s right

for you

Spend less with Xenioo, and only get what you really need.
Get starter for FREE. No credit card required.

Spend less with Xenioo, and only get what you really need.
Get started for FREE. No credit card required.

Don’t find the plan you need? Let us know!


0 per month
  • 2 multi-channel chatbots
  • 1.000 Messages/month
  • Integrations
  • AI Engine
  • Local storage
  • 1 Month History Retention
  • Collaborators/bot
  • PRO Team
  • Custom Channel
  • Unlimited Data Export
  • Custom Branding
  • Online support


per month
  • 25 multi-channel chatbots
  • 7.500 Messages/month
  • Unlimited Integrations
  • AI Engine (5 NLP Intents)
  • 1 GB local storage
  • 3 Months History Retentions
  • 2 Collaborators/bot
  • PRO Team
  • Custom Channel
  • Unlimited Data Export
  • Custom Branding
  • Email support


per month
  • 50 multi-channel chatbots
  • 100.000 Messages/month
  • Unlimited Integrations
  • AI Engine (85 NLP Intents)
  • 3 GB local storage
  • 6 Months History Retentions
  • 5 Collaborators/bot
  • PRO Team
  • Custom Channel
  • Unlimited Data Export
  • Custom Branding
  • Email support


per month
  • 100 multi-channel chatbots
  • 350.000 Messages/month
  • Unlimited Integrations
  • AI Engine (125 NLP Intents)
  • 5 GB local storage
  • 9 Months History Retentions
  • 10 Collaborators/bot
  • PRO Team
  • Custom Channel
  • Unlimited Data Export
  • Custom Branding
  • Private Slack Support

Enterprise Plan

Looking for something tailored to your needs?

Xenioo has the right solution for customers who want to become our strategic partners or simply would like to have additional customizations, SLAs and capabilities. From tailored and highly customized plans to dedicated Xenioo instances, just contact us to get it real!

Upgrade Packages


Xenioo can grow together with your business needs without forcing your to scale on things you don’t use. This can save you a fortune!
As you progress, you can further expand your Starter Plan by adding additional expansion packages that can increase just about anything from the number of bots, to your monthly message limit.


Pay as you go (this package would activate only if your monthly message plan runs out)


Add 5 bots and 5.000 messages per month


Add 10.000 messages per month


Add 30 NLP intents


Add 10 bots, 10.000 messages per month and 10 NLP intents


Add 40.000 messages per month


Add 20 bots and 20.000 messages per month


Add 12 months of history data retention


Add 25 bots, 30.000 messages per month, 20 NLP intents and 2GB of local storage


Add 40 bots


Add 10 team collaborators per bot and activate the PRO Team features


Add 5 team collaborators per bot


Add 160 bots


Activate our exclusive channel that allow creating completely customized chat interfaces


Add 2GB of local storage


Is Xenioo free forever ?

Yes it is. When you signup, you are automatically assigned a free subscription plan that will never expire. If your chatbot is not complex, you don’t have many contacts and you’re fine with Xenioo watermark, you can continue to use the free plan forever.

How can I pay ? What payment methods do you support ?

Xenioo uses Stripe as unique payment gateway as we believe it offers the best payment experience for our customers.
All of the major credit cards are currently supported and accepted.

What can I do with a free account ?

With a free Xenioo account you can create one chatbot that can exchange a total maximum of 1.000 (one thousand) messages with your users each month.
Some advanced chatbot features like third party integrations, Cloud Script execution or Json API are not available for a free chatbot.
Also, all Xenioo chatbots created with a free account will display a Powered by Xenioo branding.

When I get charged for my paid plan ?

The monthly subscription are charged the 1st of every month.
Charges never happen at the moment of the paid plan activation.
The 1st of each month Xenioo charges for the usage of the previous month.
For example, March 1 you would be charged for the Febraury usage.

How do I upgrade to a paid plan ?

Before upgrading to a paid account you have to register for a FREE account here.

To upgrade from a FREE plan to any of the paid plan you have to go to your account section and click on the green UPGRADE button you see at the bottom of the selected paid plan box.

Can I have an invoice for my payment ?

Of course. After you’ve upgraded your account (or before, as you please) you can head to the Billing Information section where you can specify your company data.
We issue one invoice each month, at the beginning of the month.
So, for example, if you subscribe on the 5th of April, you would receive your first invoice on the 1st of May.
We will issue a monthly invoice for every month of active subscription.

What are the additional upgrade packages ?

By constantly monitoring our customers chatbot projects, we quickly realized that typical upgrade paths would not represent a good solution.
The usual approach of having fixed upgrade plans would force our customers into having big, unused plans that would still be limiting them.
With this in mind we designed Xenioo licensing to work as a self service upgrade path: once you’ve activated a paid plan, you’re free to enhance it with whatever feature you need.
You need many bots ? You can add a bots only package. Your bots are a huge success ? You probably just need more messages but won’t find any use for more bots.
Using this approach you can upgrade for what you really need for a fraction of the cost.

Where can I check my payments? Where can I download my invoices ?

Invoices and payments are listed in the Invoices section of your account.
From there you can download the invoice for every successful payment or get information about any error or issue we have encountered while processing your payment.

How many additional packages can I add ?

As many as you wish. There’s no limit to the number of additional packages you can add. Also, currently none of the packages have a unique flag so you are free to add the same package multiple times.
Need hundreds of thousands of messages? Help yourself!

What happens if I cancel my paid plan ?

When cancelling a paid plan, you still have all the plan features enabled and available until the end of the current month.
The 1st of the next month, you will be charged for the last time and your plan will be removed from your account.

I’ve changed my mind! Can I remove a package ?

Of course. Each package you add can be removed by clicking on the red remove button you see inside the package box. If the package you remove is a bundle,all bundled packages will also be removed.

What type of support do yuo offer ?

FREE plan does not have direct support. Xenioo provide online resources that anyone can use to learn how to use Xenioo: articles, tutorials.
Also our Facebook community is a great place to ask for help, get updated on Xenioo news and meet other Xenioo chatbot makers.
Paid plan can receive email support (Starter and Professional) or dedicate and private support via Slack channel (Agency).

Wait! I’ve removed the package but I still see it. Why ?

An additional package is paid together with your monthly subscription.
When you remove it, you will still be granted the package bonuses until the end of the current month.
When payments are processed, the packages you have marked for removal will be automatically removed.

Can I be a Xenioo Reseller ?

Yes! We have a reseller and partnership program in place all over the world.
We offer a competitive chatbot solution and attractive commission system.
Please contact us here if you’re interested in growing and be succesful together with us.

How do you count messages ?

We count one message when your chatbot replies to any of your users.
A single bot reply may be comprised of multiple elements: for example, it could be made of two text lines and three quick buttons: all the block is still counted as one message by Xenioo.
Let’s look at the example below, where you can see two different chatbot replies:

chat example 1
chat example 1

For both cases, Xenioo will count just one message. After you publish your bot, pay close attention to its real-time statistical dashboard and follow closely its success verifying how many messages are used daily.
If you finish all the messages available in your monthly plan your chatbot will stop replying to your users (don’t worry, we will alert you way ahead of the limit!). On the 1st day of each month, the counter is reset and you get back all the messages available from your active plan.

Learn more about Message Counting in our online guide.