Pricing

Find the plan that’s right for you

BASIC

Plan
FREE
  • Multi Channel Chats
  • 500 Messages/mo
  • 2 Chatbots
  • Visual Flow Designer
  • Chatbot Preview

STARTER

Plan
29,99
/mo
  • 7.500 Messages/mo
  • 25 Chatbots
  • All of Basic plus:
  • Conversational AI
  • Integrations & API Calls
  • Chatbot Debug
  • Your Custom Brand

PROFESSIONAL

Plan
99,99
/mo
  • 100.000 Messages/mo
  • 50 Chatbots
  • All of Starter plus:
  • Chat Operators
  • Advanced Team Permissions
  • Conversation Sharing
  • Webhooks
BEST CHOICE

BUSINESS

Plan
Custom
  • All the messages you need
  • All the chatbots you need
  • All of Professional plus:
  • Custom Channel
  • Dedicated Instance
  • Private Support

WhatsApp Chatbot

With every plan you can connect your chatbot to WhatsApp and engage users with the most used messaging platform.
Take advantage of our qualified external providers choosing between standard WhatsApp and official WhatsApp Business API

Compare All Plan

BASIC

  • GENERAL
  • 500 messages/mo
  • 2 chatbots
  • NLP Intents
  • Team Collaboration
  • Local Storage
  • Remove Xenioo branding
  • Webhooks
  • MULTI CHANNEL
  • WhatsApp
  • Facebook Messenger
  • Web Site
  • Telegram
  • Slack
  • Microsoft Teams
  • Amazon Alexa
  • Google Assistant
  • Phone
  • Custom Channel
  • CHATBOT BUILDER
  • Visual Flow Designer
  • Tags & Variables
  • A/B Test
  • Conditional Logic
  • Custom Styles
  • Chatbot Preview
  • Backup / Restore
  • Dynamic Carousel
  • Cloud Scripting
  • Media Attachment
  • Chatbot Debug
  • Xenioo Forms
  • CONVERSATION & LIVE CHAT
  • Chat dashboard
  • Human take over
  • Assign operators
  • Conversation Sharing
  • BROADCAST
  • Multi channel broadcast
  • Audience segmentation
  • On demand broadcast
  • INTEGRATIONS
  • API Calls
  • Zapier
  • Firebase
  • MailChimp
  • ActiveCampaign
  • SendGrid
  • WordPress
  • Post To Facebook
  • RSS Reader
  • AI
  • Built-in NLP
  • Dialogflow
  • IBM Watson
  • PRIVACY
  • Opt-In actions
  • Forget user conversation
  • Volatile conversations
  • REPORTS
  • Analytic Dasboard
  • On demand export data
  • Scheduled export data
  • SUPPORT
  • Knowledge Base
  • FB Community support
  • Email support
  • Private support
  • Onboarding + training

STARTER

  • GENERAL
  • 7.500 messages/mo
  • 25 chatbots
  • 5 NLP Intents
  • 2 Collaborators/chatbot
  • 1GB Local Storage
  • Remove Xenioo branding
  • Webhooks
  • MULTI CHANNEL
  • WhatsApp
  • Facebook Messenger
  • Web Site
  • Telegram
  • Slack
  • Microsoft Teams
  • Amazon Alexa
  • Google Assistant
  • Phone
  • Custom Channel
  • CHATBOT BUILDER
  • Visual Flow Designer
  • Tags & Variables
  • A/B Test
  • Conditional Logic
  • Custom Styles
  • Chatbot Preview
  • Backup / Restore
  • Dynamic Carousel
  • Cloud Scripting
  • Media Attachment
  • Chatbot Debug
  • Xenioo Forms
  • CONVERSATION & LIVE CHAT
  • Chat dashboard
  • Human take over
  • Assign operators
  • Conversation Sharing
  • BROADCAST
  • Multi channel broadcast
  • Audience segmentation
  • On demand broadcast
  • INTEGRATIONS
  • API Calls
  • Zapier
  • Firebase
  • MailChimp
  • ActiveCampaign
  • SendGrid
  • Wordpress
  • Post To Facebook
  • RSS Reader
  • AI
  • 5 NLP Intents
  • Dialogflow
  • IBM Watson
  • PRIVACY
  • Opt-In actions
  • Forget user conversation
  • Volatile conversations
  • REPORTS
  • Analytic Dashboard
  • On demand export data
  • Scheduled export data
  • SUPPORT
  • Knowledge Base
  • FB Community support
  • Email support
  • Private support
  • Onboarding + training

PROFESSIONAL

  • GENERAL
  • 100.000 messages/mo
  • 50 chatbots
  • 85 NLP Intents
  • 5 Collaborators/chatbot
  • 3GB Local Storage
  • Remove Xenioo branding
  • Webhooks
  • MULTI CHANNEL
  • WhatsApp
  • Facebook Messenger
  • Web Site
  • Telegram
  • Slack
  • Microsoft Teams
  • Amazon Alexa
  • Google Assistant
  • Phone
  • Custom Channel
  • CHATBOT BUILDER
  • Visual Flow Designer
  • Tags & Variables
  • A/B Test
  • Conditional Logic
  • Custom Styles
  • Chatbot Preview
  • Backup / Restore
  • Dynamic Carousel
  • Cloud Scripting
  • Media Attachment
  • Chatbot Debug
  • Xenioo Forms
  • CONVERSATION & LIVE CHAT
  • Chat dashboard
  • Human take over
  • Assign operators
  • Conversation Sharing
  • BROADCAST
  • Multi channel broadcast
  • Audience segmentation
  • On demand broadcast
  • INTEGRATIONS
  • API Calls
  • Zapier
  • Firebase
  • MailChimp
  • ActiveCampaign
  • SendGrid
  • Wordpress
  • Post To Facebook
  • RSS Reader
  • AI
  • 85 NLP Intents
  • Dialogflow
  • IBM Watson
  • PRIVACY
  • Opt-In actions
  • Forget user conversation
  • Volatile conversations
  • REPORTS
  • Analytic Dashboard
  • On demand export data
  • Scheduled export data
  • SUPPORT
  • Knowledge Base
  • FB Community support
  • Email support
  • Private support
  • Onboarding + training
BEST CHOICE

BUSINESS

  • GENERAL
  • All messages you need
  • All chatbots you need
  • All NLP intents you need
  • All collaborators you need
  • All storage you need
  • Remove Xenioo branding
  • Webhooks
  • MULTI CHANNEL
  • WhatsApp
  • Facebook Messenger
  • Web Site
  • Telegram
  • Slack
  • Microsoft Teams
  • Amazon Alexa
  • Google Assistant
  • Phone
  • Custom Channel
  • CHATBOT BUILDER
  • Visual Flow Designer
  • Tags & Variables
  • A/B Test
  • Conditional Logic
  • Custom Styles
  • Chatbot Preview
  • Backup / Restore
  • Dynamic Carousel
  • Cloud Scripting
  • Media Attachment
  • Chatbot Debug
  • Xenioo Forms
  • CONVERSATION & LIVE CHAT
  • Chat dashboard
  • Human take over
  • Assign operators
  • Conversation Sharing
  • BROADCAST
  • Multi channel broadcast
  • Audience segmentation
  • On demand broadcast
  • INTEGRATIONS
  • API Calls
  • Zapier
  • Firebase
  • MailChimp
  • ActiveCampaign
  • SendGrid
  • Wordpress
  • Post To Facebook
  • RSS Reader
  • AI
  • All NLP Intents you need
  • Dialogflow
  • IBM Watson
  • PRIVACY
  • Opt-In actions
  • Forget user conversation
  • Volatile conversations
  • REPORTS
  • Analytic Dashboard
  • On demand export data
  • Scheduled export data
  • SUPPORT
  • Knowledge Base
  • FB Community support
  • Email support
  • Private support
  • Onboarding + training

Expand Your Plan With Our

Xenioo upgrade packages are the most quick, simple and convenient way to expand your plan. As you progress, you can further expand your paid plan by adding upgrade packages that can increase anything from the number of chatbots to your monthly message limits and more.

NO LIMITS

Pay as you go (this package would activate only if your monthly message plan runs out)

BOTS+

Add 5 bots and 5.000 messages per month

CHAT+

Add 10.000 messages per month

THE BRAIN

Add 30 NLP intents

NLP MASTER

Enable Global NLP Container

AUTO BACKUP

Enable automatic chatbot backup

UPGRADE PACK

Add 10 bots, 10.000 messages per month and 10 NLP intents

CHAT FLOW

Add 40.000 messages per month

BOTS ARMY

Add 20 bots and 20.000 messages per month

ARCHIVIST

Add 12 months of history data retention

THE COFFER

Add 25 bots, 30.000 messages per month, 20 NLP intents and 2GB of local storage

THE ARMY+

Add 40 bots

PRO TEAM

Add 10 team collaborators per bot and activate the PRO Team features

THE TEAM

Add 5 team collaborators per bot

LEGION

Add 160 bots

CLOUD VAULT

Add 2GB of local storage

CUSTOM CHANNEL

Activate our exclusive channel that allow creating completely customized chat interfaces

Frequently Asked

Is Xenioo free forever ?

Yes it is. When you signup, you are automatically assigned a free subscription plan that will never expire. If your chatbot is not complex, you don’t have many contacts and you’re fine with Xenioo watermark, you can continue to use the free plan forever.

How can I pay ? What payment methods do you support ?

Xenioo uses Stripe as unique payment gateway as we believe it offers the best payment experience for our customers.
All of the major credit cards are currently supported and accepted.

What can I do with a free account ?

With a free Xenioo account you can create one chatbot that can exchange a total maximum of 500(five hundreds) messages with your users each month.
Some advanced chatbot features like third party integrations, Cloud Script execution or Json API are not available for a free chatbot.
Also, all Xenioo chatbots created with a free account will display a Powered by Xenioo branding.

When I get charged for my paid plan ?

The monthly subscription are charged the 1st of every month.
Charges never happen at the moment of the paid plan activation.
The 1st of each month Xenioo charges for the usage of the previous month.
For example, March 1 you would be charged for the Febraury usage.

How do I upgrade to a paid plan ?

Before upgrading to a paid account you have to register for a FREE account here.
To upgrade from a FREE plan to any of the paid plan you have to go to your account section and click on the green UPGRADE button you see at the bottom of the selected paid plan box.

Can I have an invoice for my payment ?

Of course. After you’ve upgraded your account (or before, as you please) you can head to the Billing Information section where you can specify your company data.
We issue one invoice each month, at the beginning of the month.
So, for example, if you subscribe on the 5th of April, you would receive your first invoice on the 1st of May.
We will issue a monthly invoice for every month of active subscription.

What are the additional upgrade packages ?

By constantly monitoring our customers chatbot projects, we quickly realized that typical upgrade paths would not represent a good solution.
The usual approach of having fixed upgrade plans would force our customers into having big, unused plans that would still be limiting them.
With this in mind we designed Xenioo licensing to work as a self service upgrade path: once you’ve activated a paid plan, you’re free to enhance it with whatever feature you need.
You need many bots ? You can add a bots only package. Your bots are a huge success ? You probably just need more messages but won’t find any use for more bots.
Using this approach you can upgrade for what you really need for a fraction of the cost.

Where can I check my payments? Where can I download my invoices ?

Invoices and payments are listed in the Invoices section of your account.
From there you can download the invoice for every successful payment or get information about any error or issue we have encountered while processing your payment.

How many additional packages can I add ?

As many as you wish. There’s no limit to the number of additional packages you can add. Also, currently none of the packages have a unique flag so you are free to add the same package multiple times.
Need hundreds of thousands of messages? Help yourself!

What happens if I cancel my paid plan ?

When cancelling a paid plan, you still have all the plan features enabled and available until the end of the current month.
The 1st of the next month, you will be charged for the last time and your plan will be removed from your account.

I’ve changed my mind! Can I remove a package ?

Of course. Each package you add can be removed by clicking on the red remove button you see inside the package box. If the package you remove is a bundle,all bundled packages will also be removed.

What type of support do yuo offer ?

FREE plan does not have direct support. Xenioo provide online resources that anyone can use to learn how to use Xenioo: articles, tutorials.
Also our Facebook community is a great place to ask for help, get updated on Xenioo news and meet other Xenioo chatbot makers.
Paid plan can receive email support (Starter and Professional) or dedicate and private support via Slack channel (Agency).

Wait! I’ve removed the package but I still see it. Why ?

An additional package is paid together with your monthly subscription.
When you remove it, you will still be granted the package bonuses until the end of the current month.
When payments are processed, the packages you have marked for removal will be automatically removed.

Can I be a Xenioo Reseller ?

Yes! We have a reseller and partnership program in place all over the world.
We offer a competitive chatbot solution and attractive commission system.
Please contact us here if you’re interested in growing and be succesful together with us.

How do you count messages ?

We count one message when your chatbot replies to any of your users.
A single bot reply may be comprised of multiple elements: for example, it could be made of two text lines and three quick buttons: all the block is still counted as one message by Xenioo.
Let’s look at the example below, where you can see two different chatbot replies:

chat example 1
chat example 1

For both cases, Xenioo will count just one message. After you publish your bot, pay close attention to its real-time statistical dashboard and follow closely its success verifying how many messages are used daily.
If you finish all the messages available in your monthly plan your chatbot will stop replying to your users (don’t worry, we will alert you way ahead of the limit!). On the 1st day of each month, the counter is reset and you get back all the messages available from your active plan.

Learn more about Message Counting in our online guide.