Using NLP to Fuel Your Chatbot AI

Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support, customer inquiry and first contact management (to name a few). One of the latest Xenioo updates introduced a number of enhancements to the NLP sections …

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A complete news chatbot: creating GamerNewsBot with Xenioo (Part 2)

In the previous entry of this two parts story, we’ve seen how we can create the very first steps of our news chatbot. We’ve created the basic flow that will allow our user to check what we’re offering, subscribe and do a little small talk. Now that our user has made our small tour and decided to subscribe, we need to make sure that the news are pushed regularly: in Xenioo, this is made trough a broadcast. Broadcasts are complete …

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A complete news chatbot: creating GamerNewsBot with Xenioo

GamerNewsBot is one of the many complete chatbots that we are building with Xenioo to showcase different core features. The idea of this bot is to have a news service that pushes gaming news to your users by digesting multiple RSS feeds automatically. A good idea when creating a chatbot is to start with the basic bullet points of everything we would like to implement so that we can have an overview of what is required. Our bot shoud: Greet …

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