Using NLP to Fuel Your Chatbot AI

Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support, customer inquiry and first contact management (to name a few). One of the latest Xenioo updates introduced a number of enhancements to the NLP sections …

Read MoreUsing NLP to Fuel Your Chatbot AI

TUTORIAL #6: Changing conversation flow using variables and tags

In our previous tutorial, we learned how to create a bot that uses Xenioo’s Natural Language Processing engine to detect and react to user input. In this lesson we will expand the example further by creating different switches that alter the chat flow, thereby ensuring that our pizza order is complete. You can follow our lesson directly from the video below. At the end of the post you will find a Xenioo bot file that simply restores the example bot …

Read MoreTUTORIAL #6: Changing conversation flow using variables and tags

TUTORIAL #5: Detecting user input using NLP

Now that we’ve explored just about all of the possible contents that our chatbot can display, is time to move a little behind the scenes and discover the sheer number of customization and automation features that Xenioo offers. In this less we’re going to configure and train our first AI-driven content, and apply it to a simple chatbot. You can follow our lesson directly from the video below. At the end of the post you will find a Xenioo bot …

Read MoreTUTORIAL #5: Detecting user input using NLP