Debugging Your Bot: Execution Diagram To The Rescue

Building a chatbot with Xenioo is definitively as easier as it gets. The number of templates, tutorials, and the in-application information is steadily growing and can guide you through the creation of your perfect chatbot solution. Indeed, the freedom and power you’re given can sometimes bring some questions during execution. Let’s look at this very simple chatbot: In just a few interactions, this chatbot is creating a small game: it creates a random number and asks the user to guess …

Read MoreDebugging Your Bot: Execution Diagram To The Rescue

Using NLP to Fuel Your Chatbot AI

Chatbots are quickly evolving and moving from the typical buttons-clicking experiences to a real, meaningful conversational experience. Multiple real world applications demand a deeper user relation and a better general usage experience. While probably not yet passing a touring test, your chatbot can already be of great help in multiple applications like first level support, customer inquiry and first contact management (to name a few). One of the latest Xenioo updates introduced a number of enhancements to the NLP sections …

Read MoreUsing NLP to Fuel Your Chatbot AI

TUTORIAL #8: Integrating external API services

Now that we’ve learned all the basic aspects of the Xenioo chat flow design, we’re ready to further extend our chatbot by reaching out to external services. In this lesson we will learn how to call an external API service, extract specific data from the results and display it in the chatflow. You can follow our lesson directly from the video below. At the end of the post you will find a Xenioo bot file that simply restores the example …

Read MoreTUTORIAL #8: Integrating external API services

TUTORIAL #7: Creating a split-test driven conversation

Now that we’ve learned how to manage our chatbot flow through Variables and Xenioo’s Natural Language Processing engine, in this lesson we will move forward to learn a different way to manipulate our chatbot conversation: random split-testing. You can follow our lesson directly from the video below. At the end of the article you will find a Xenioo bot file that simply restores the example bot into your account for playback and testing. Let’s start! Splitting the conversation path During …

Read MoreTUTORIAL #7: Creating a split-test driven conversation

TUTORIAL #5: Detecting user input using NLP

Now that we’ve explored just about all of the possible contents that our chatbot can display, is time to move a little behind the scenes and discover the sheer number of customization and automation features that Xenioo offers. In this less we’re going to configure and train our first AI-driven content, and apply it to a simple chatbot. You can follow our lesson directly from the video below. At the end of the post you will find a Xenioo bot …

Read MoreTUTORIAL #5: Detecting user input using NLP

TUTORIAL #2: Asking a question and reacting to the reply

In the previous lesson, we configured a very basic bot with a simple quick button interaction. In this lesson we are going to complicate things a little bit: we want to ask the user a question and then make the bot react accordingly. Xenioo supports many different built-in questions such as phone number, email and open, configurable actions that can be used to ask the user just about anything. For this lesson, we are going to ask for an e-mail …

Read MoreTUTORIAL #2: Asking a question and reacting to the reply