Gianandrea Terzi

Gianandrea is Matelab Srl co-founder and co-creator of Xenioo. When not creating cutting edge business application solutions or chatbots plotting world domination, he can be found gaming, probably praising the sun.

How To Build A Slack Bot To Efficently Manage Your Timesheet

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In this Slack bot tutorial we’re going to cover how we can use a chatbot and a conversational flow to efficently and frictionless record the time spent by each person of your team. When the Xenioo team started growing steadily a long time ago, two tools became the staple of our internal communication and company life: Slack and the timesheet. Being mainly remote, our team found Slack to be invaluable for communication and immediate sharing of information, ideas and content. …

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how to create a discord chatbot for game searching

How To Create A Discord Chabot For Game Searching

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In this article we are going to explain how to create a Discord Chatbot with Xenioo technology. But why should we create it? Well, because Discord is currently one of the fastest growing chat communities all over the world. With 250 million users accounts and an average of 15 active million users daily it is becoming the platform of choice for a staggering amount of communities. Xenioo just added full support for Discord as a brand new channel! Designing our …

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4 Effective Way To Deal With Your Chatbot Privacy And Data Safeness

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When dealing with sensitive conversations we all know how important is to protect your users privacy and keep their information safe. And that’s why we wrote this article, to speak about chatbot privacy policy. Chatbots are becoming ubiquitous and people are getting more and more used to trust them with private information, personal preferences and sometimes even account passwords and data. Users may (and will!) share sensitive data during their conversations. How you handle this data and manage your trust …

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How To Increase Your Chatbot Conversion Rate

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If your chatbot target is to create potential leads or groups of people interested in one or more products you are well aware of how lost conversations represent a good percentage of your contacts. This article was written for this reason. To explain how to increase your chatbot conversion rate. A lost conversation is when a user leaves before signing up for your service or completing the questions you’ve prepared. How can we get back to the user sometimes later …

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How To Connect Your CRM To A Microsoft Teams Chatbot

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Having to manage a support team and a huge number of customers is a task already daunting by itself. On top of that, add the need to keep track of who did what and when and you will be quickly facing a continuous jump from one tool to another that can easily slow all your process to a crawl. That’s why we are talking your about Microsoft Teams Chatbot. Because your customers and contacts are in one spot. Your tickets …

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Come creare un chatbot per Whatsapp con Xenioo

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Dopo aver reso disponibile la creazione di chatbot per Telegram, noi del team di Xenioo ci siamo resi conto che mancava all’appello il supporto per la piattaforma di messaggistica più diffusa al mondo: Whatsapp (seriamente, diteci quanti di voi hanno continuamente richieste per fare chabot per Whatsapp?). Whatsapp è in effetti la piattaforma di messaggistica più comune ed utilizzata al mondo. Gestisce milioni di utenti attivi ed ha il potenziale per diventare la più efficace piattaforma di marketing e supporto …

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